Join us as a Service Manager in Specialist Services
Location: Glen Waverly
Vacancy Type:
Full-Time, Monday to Friday
Job Reference:
******
Job applications close: Thursday 25th September @5pm.
Are you an experienced leader ready to make a meaningful difference?
We're seeking a passionate
Service Manager
to lead a dedicated team delivering high-quality, person-centred support to people with disability.
We Offer
An attractive remuneration package with excellent salary packaging tax benefits
A rewarding
leadership role with real impact
in the disability sector
Opportunity to lead and develop a
high-performing, values-driven team
Exposure to
end-to-end service management
, including operations, staffing and budgets
The opportunity to work alongside and empower people with disability to reach their maximum potential
Ongoing training, team support and professional development opportunities
About the Role
As Service Manager, you will be responsible for the
operational management of supported accommodation or respite services
, ensuring high-quality, person-centred outcomes for clients
Your key responsibilities will include (but not limited to):
Leading, coaching and supporting a team of
Disability Support Workers
to deliver consistent, high-quality support
Ensuring
person-centred plans
are in place and outcomes reflect clients' goals, preferences and choices
Managing
staffing, rostering, performance and workforce capability
Overseeing service performance, including
financial management, compliance and reporting
.
Building positive relationships with
clients, families and key stakeholders
Driving a culture of
quality,



safety and continuous improvement
Demonstrated ability to provide consistent,
high‐level support
to clients with complex and intensive needs
Please note that this role includes a component of rostered after-hours on-call duty.
About You
You are a confident and capable leader who is passionate about
person-centred practice
and delivering outstanding service outcomes
To be successful in this role you'll share Yooralla's Values and have:
Management Experience:
Demonstrated management experience, preferably within a community services environment.
Leadership Skills:
Experienced leader or a support worker ready to step up as a leader
Sector Knowledge:
Understanding of legislation and standards relevant to the disability sector.
Person-Centered Approach:
Knowledge and understanding of how to support staff in implementing contemporary and person-centered approaches to uphold the rights and support needs of individuals with disabilities and behaviors of concern, promoting positive outcomes.
Communication Skills:
Excellent interpersonal and communication skills, both written and verbal.
Resource Management:
Demonstrated ability to manage financial and staff resources within a complex environment.
Initiative and Organisation:
Excellent initiative, self-directed work practices,



and highly developed organizational skills.
Previous experience in SDA settings, along with care rostering and
scheduling systems
such as
Skedulo
, will be highly regarded
Comprehensive knowledge of the
disability sector, NDIS, including legislative requirements, service standards
and staff management best practice
Mandatory Requirements
NDIS Worker Screening Check
Current First Aid & CPR certification (HLTAID011)
Current Australian Driver's Licence
International Police Check (if required)
Willingness to undertake
psychometric assessment to access suitability for employment
Relevant tertiary qualification and/or
significant experience in human services
At Yooralla, you'll work at Victoria's most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability.
We work in partnership with adults and children, their families and carers to enable them to live the lives they choose.
Find out more about what we do .
We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community.
We recognise the perks that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.
We strongly encourage people with disability, LGBTQIA+ and Aboriginal and Torres Strait Islands People to apply.
Advertised:
28 Aug **** AUS Eastern Standard Time
Applications close:
25 Sep **** AUS Eastern Standard Time
#J-*****-Ljbffr

📌 Service Manager - Specialist Services (Melbourne)
🏢 Yooralla
📍 Melbourne