Job Description
At Delivering 4 Customers (D4C), we're delivering one of Australia's largest essential infrastructure programs.
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As an alliance between John Holland, Service Stream and WSP, we're partnering with Sydney Water to deliver a $34 billion program of works. From Bondi to Gerringong and west to the Georges River National Park, we're helping shape the future of Sydney's water network.
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Ifyou are you ready to move beyond the clinic and make an impact in a fast-paced construction setting, then read on!
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About D4C
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At Delivering 4 Customers (D4C), we're delivering one of Australia's largest essential infrastructure programs.
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As an alliance between John Holland, Service Stream and WSP, we're partnering with Sydney Water to deliver a $34 billion program of works. From Bondi to Gerringong and west to the Georges River National Park, we're helping shape the future of Sydney's water network.
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Ifyou are you ready to move beyond the clinic and make an impact in a fast-paced construction environment, then read on!
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The opportunity
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We're seeking an experienced Injury Management Advisor to manage a high-volume portfolio of complex work-related and non-work-related cases from triage through to sustainable return to work. Working across People & Culture, Safety and operations, you will combine clinical judgement with practical case management in a fast-paced construction environment.
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Manage complex workers compensation and injury matters end to end, including long-running claims.
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Develop and monitor return-to-work plans with injured workers, leaders and treating practitioners.
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Triage injuries, coordinate early intervention and manage non-work-related and fitness-for-work matters.
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Partner with People & Culture, Safety, site teams, insurers and rehabilitation providers to deliver compliant, person-centred outcomes.
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Coach leaders,



analyse trends and support targeted injury prevention, wellbeing and psychosocial risk initiatives.
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About you
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You are a clinically grounded injury management professional who can work at pace, make sound decisions and confidently navigate sensitive cases with HR, Safety and operational stakeholders.
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Relevant tertiary qualifications in allied health, occupational rehabilitation, human resources or a relevant discipline.
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End-to-end workers compensation, rehabilitation and return-to-work experience, including high-volume complex portfolios.
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Experience in construction, infrastructure or another high-risk operational environment.
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Strong knowledge of workers compensation and work health and safety obligations.
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Excellent stakeholder management, organisation and reporting skills.
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Current driver licence and White Card.
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Highly regarded: Mental Health First Aid, construction-related safety training, and previous experience supporting a geographically dispersed or blue-collar workforce.
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The benefits of working with D4C
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At D4C you'll enjoy a secure, long-term pipeline of interesting and challenging projects, where safety, innovation and collaboration are encouraged, recognised and rewarded.
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Permanent employment with John Holland, Service Stream or WSP, with the potential for future work beyond the Sydney Water contract
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Personal and professional development training
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Employee Assistance Programs (EAP)
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Our recruitment process
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Job posting date: Thursday 27 August ****
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A candidate pool may be created from this advertisement, and you may be contacted to discuss future vacancies as they arise.
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We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

📌 Injury Management Advisor (New South Wales)
🏢 Delivering 4 Customers
📍 New South Wales