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Canberra, ACT | Australian Citizens Only | Baseline Security Clearance Required
Join NTT DATA and help support critical national infrastructure At NTT DATA, we deliver innovative technology and business solutions across cloud, networks, cybersecurity, applications, workplace, and managed services.
As a global technology services leader, we're focused on helping our customers operate securely, efficiently, and reliably.
We are seeking an experienced MS Engineer L2 (Platform) to join our Network Operations Centre (NOC) team in Canberra.
In this role, you'll support and maintain complex platform infrastructure within a mission-critical, 24x7 operational environment, helping to ensure the reliability, availability, and performance of systems that support nationally significant services.
This position is ideal for a platform engineer with strong experience across Windows and Linux environments, virtualization, automation, and infrastructure operations who thrives in a highly regulated and security-focused environment.
What You'll Be Doing
As an MS Engineer L2, you will be responsible for supporting, maintaining, and improving enterprise platform infrastructure across a managed services environment.
Investigating, troubleshooting, and resolving incidents and service requests within agreed SLAs
Proactively identifying issues before they impact operations and driving timely resolution
Planning, coordinating, and implementing infrastructure changes within approved change windows
Monitoring performance, availability, and capacity across supported systems
Supporting problem management activities and addressing recurring issues
Developing and improving automation to increase efficiency and reduce manual effort
Testing software releases, patches, and infrastructure upgrades
Creating and maintaining technical documentation and operational procedures
Supporting project delivery and operational handover activities
Assisting with onboarding current environments into managed services support
Mentoring Level 1 engineers and sharing technical expertise
Operating within established security, compliance, and governance frameworks
Participating in a 24x7 operational support and on-call environment
Technical Environment
You'll work across a modern enterprise platform stack including: Core Technologies Windows Server SOE Red Hat Enterprise Linux (RHEL)



Active Directory Certificate Authority Domain Services DDI Management VMware VMware vSAN Cisco HyperFlex Data Platform Cohesity Tanium SFTP and utility server platforms Automation & DevOps Ansible Packer GitLab Infrastructure automation and orchestration Image build and deployment processes Monitoring & Observability LogicMonitor Infrastructure performance monitoring Availability management and proactive alerting Security & Access Management Active Directory integration Privileged Access Management (XTAM / Imprivata) Patch compliance and vulnerability remediation Security and governance frameworks.
Desirable Technologies
Cisco Intersight Infrastructure-as-Code (IaC)
Advanced Ansible development
Hybrid infrastructure management
What We're Looking For
Essential Experience 3-5 years of experience supporting enterprise platform infrastructure
Hands-on experience across Windows Server and Linux server environments
Strong experience with virtualization technologies including VMware
Experience supporting complex infrastructure deployments and production environments
Experience managing change control processes and operational support activities
Exposure to managed services environments and IT operational frameworks
Experience with enterprise ticketing platforms, preferably ServiceNow
Strong troubleshooting and problem-solving skills
Technical Skills
Windows Server administration
RHEL/Linux administration
Active Directory services
VMware and VMware vSAN
Cisco HyperFlex
Cohesity backup and recovery solutions
Automation using Ansible and Packer
GitLab version control and CI/CD processes
LogicMonitor or similar monitoring platforms
Infrastructure performance, capacity, and availability management
Qualifications & Security Requirements
Mandatory Australian Citizenship
Baseline Security Clearance, or the ability to obtain one
Recognised Diploma in Information Technology, Engineering, or a related discipline
Highly Desirable Windows Server certifications or equivalent experience
RHEL/Linux certifications or equivalent experience
Active Directory expertise or certification
Ansible and/or Packer certification or advanced practical experience
VMware and virtualization certifications
Experience with Privileged Access Management (PAM) solutions such as XTAM (Imprivata)
Desirable Experience with ITIL, ISO*****, ISO****, ISM, or related frameworks
Success in This Role
Strong situational awareness and operational discipline
Excellent communication and stakeholder management skills
A proactive approach to incident response and risk management
The ability to make sound decisions in high-pressure situations
A commitment to safety, compliance, and service excellence
Mentorship capabilities and a collaborative mindset
Why Join NTT DATA?
Work on nationally significant infrastructure and services Access global expertise, technology,



and career pathways Join a collaborative and highly skilled engineering team Gain exposure to modern platform, virtualization, automation, and security technologies Grow your career within a leading global managed services organisation
If you're an experienced Platform Engineer looking to work in a complex, enterprise-scale environment where reliability, automation, and operational excellence matter, we'd love to hear from you.
Join NTT DATA and help deliver critical services that make a real impact.
Workplace type: On-site
Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.;
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Is innovation part of your DNA?
Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue).
We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider.
Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries.
By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world.
Innovation is part of our DNA.
We believe it's key to what makes us different.
So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world.
The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport.
Together we enable the connected future.
You'll be joining a global employer that is committed to attracting, growing and keeping the best talent.
A place where you will be at the heart of our success!
#J-*****-Ljbffr

📌 Platform Engineer - Noc Level 2 (Canberra)
🏢 Ntt
📍 Canberra