Job Description
We're not looking for a compliance-only approach. We need someone who can help us build a genuine safety culture.
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Chillin Air Conditioning & Electrical is looking for a practical, personable and experienced Work Health and Safety Lead to help shape the next stage of our work health and safety (WHS) journey.
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This is an opportunity to take ownership of a growing WHS function within an established Queensland business and work closely with our field teams, branch leaders and management team to continue strengthening our systems, capability and safety culture.
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We are not looking for someone who believes the best WHS outcomes come from rules alone.
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We are looking for someone who can listen, build relationships, understand how work is genuinely performed and turn WHS requirements into practical solutions that people can understand and apply.
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You'll need the judgement to recognise when something requires immediate attention, while also understanding that sustainable improvement is often achieved through education, consultation, prioritisation and bringing people along with you.
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If you believe the best safety cultures are built collaboratively, we'd really like to meet you.
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About Chillin
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Chillin Air Conditioning & Electrical has been operating for more than three decades and has grown to a team of over 100 people across multiple Queensland locations.
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We specialise in residential new-build air conditioning and electrical installations and work with many of Queensland's leading builders.
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We are a fast-moving, practical and people-focused business. Our team includes electricians, air conditioning technicians, apprentices, trade assistants, warehouse staff, administration teams and leaders with a wide range of personalities and experience.
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At Chillin, we value teamwork, ownership, accountability, respect, integrity, practical problem-solving and continuous improvement.
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As our business continues to grow, we are investing further in our WHS systems and capability to ensure our approach to safety continues to develop alongside our operations.
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About the Role
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As our Work Health and Safety Lead, you will take ownership of coordinating and continuously improving Chillin's WHS function.
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You will work closely with our field teams, branch leaders and management team to develop and maintain WHS systems and processes that are compliant, practical and effective in a real-world construction environment.
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Some days you'll be developing or reviewing WHS documentation, coordinating training, analysing trends or working through an incident.
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Other days you'll be on site talking with our crews, conducting inspections, understanding how work is performed and helping develop practical ways to manage risk.
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You'll also work with a diverse leadership team, which means the ability to communicate, influence and navigate different perspectives will be just as important as your technical WHS knowledge.
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We want someone who can provide sound advice and clear direction when required, while maintaining positive working relationships and helping build genuine ownership of safety across the business.
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What You'll Be Responsible For
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WHS Systems and Continuous Improvement
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Develop,



maintain and continuously improve Chillin's WHS management system, policies, procedures, safe work method statements (SWMS), registers and supporting documentation.
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Translate WHS legislation and regulatory requirements into practical processes that support Chillin's operations.
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Identify opportunities to strengthen WHS systems and work collaboratively with relevant stakeholders to implement sustainable improvements.
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Field Safety and Assurance
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Regularly visit Chillin branches and residential construction sites to undertake inspections, audits and WHS assurance activities.
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Work alongside field teams and leaders to identify hazards, assess risks and support the implementation of practical controls.
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Monitor and follow up on identified WHS actions to support timely and appropriate resolution.
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Incidents, Injuries and Improvement
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Coordinate incident, injury and near-miss reporting, investigation and follow-up.
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Identify contributing factors, trends and opportunities to prevent recurrence.
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Support injured team members through workplace communication and return-to-work arrangements, working alongside our Finance team who manage workers' compensation claims.
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Training, Competencies and Onboarding
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Coordinate WHS onboarding and induction requirements for team members and relevant subcontractors.
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Monitor licences, competencies and mandatory training and coordinate renewals and refresher training such as CPR and LVR.
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Identify broader WHS learning and awareness opportunities across the business.
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WHS Documentation and Stakeholder Requirements
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Maintain accurate and current WHS documentation and records.
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Coordinate WHS information requested by builders and clients, including SWMS, licences, competencies and supporting documentation.
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Ensure relevant WHS information is accessible and appropriately maintained across the business.
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Safety Culture and Engagement
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Build strong working relationships with field teams, leaders and office staff.
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Provide practical WHS advice, coaching and support that helps people understand both what is required and why.
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Encourage shared ownership and accountability for WHS across Chillin.
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Support a culture of continuous improvement through consultation, collaboration and practical problem-solving.
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The Person We're Looking For
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Technical WHS knowledge is important, buthow you work with people will be equally important in this position.
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You'll likely be someone who:
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Is approachable, personable and comfortable working with tradespeople through to senior leaders.
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Builds credibility through listening, understanding and practical advice.
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Can assess and prioritise risk appropriately rather than applying the same response to every issue.
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Understands the operational realities of a busy construction setting.
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Approaches safety concerns with judgement and tact, working collaboratively with leaders and team members to find practical solutions.
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Is confident providing advice but remains open to the knowledge and experience of the people performing the work.
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Can manage different personalities, ideas and priorities in a constructive way.
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Enjoys developing systems, building capability and continuously improving the way a business works.
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Takes ownership and follows actions through to completion.
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Most importantly, we're looking for someone who believes strong WHS outcomes are achievedwith people, not simply through process.
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Skills and Experience
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You'll ideally bring:
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Experience in a WHS coordination role within construction, trades or another field-based environment.
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Certificate IV in Work Health and Safety or a higher relevant qualification.
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Strong working knowledge of Queensland WHS legislation, regulations and relevant Codes of Practice.
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Experience developing, maintaining or improving WHS management systems, policies, procedures and SWMS.
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Experience conducting site inspections, risk assessments and incident investigations.
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An understanding of high-risk construction activities and practical risk management.
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Strong communication, consultation and influencing skills.
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The ability to manage multiple priorities and work with a high degree of autonomy.
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Strong documentation, reporting and organisational skills.
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Current C class driver's licence and Construction Industry White Card.
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Experience within residential construction, electrical or air conditioning would be highly regarded, as would incident investigation, auditing or return-to-work experience.
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Why Work at Chillin?
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Shape the Future of WHS at Chillin
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You'll have genuine scope to influence how WHS systems, practices and culture continue to develop across a growing multi-branch business.
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Work Directly With the Business
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This is not a WHS role operating at arm's length.
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You'll work directly with field teams, operational leaders and senior management and see the impact of the improvements you help implement.
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Practical Safety
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We believe the strongest WHS systems are both compliant and workable.
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You'll have the opportunity to develop solutions alongside the people who use them every day.
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Variety
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You'll work across air conditioning, electrical, residential construction, multiple branches and a large field workforce.
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Very few days will look exactly the same.
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Established and Growing Business
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Chillin is an established Queensland business with more than three decades of history, over 100 team members and operations across multiple regions.
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You'll be joining a business with stability behind it and significant opportunity ahead.
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Interested?
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If you're an experienced WHS professional who enjoys working with people, building relationships and translating safety requirements into practical improvements, we'd love to hear from you.
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We're looking for someone who can understand our business, earn the trust of our people and help us continue strengthening WHS in a way that is practical, collaborative and sustainable.
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careers @chillin.com.au

📌 Work Health And Safety Lead (Queensland)
🏢 Chillin Air Conditioning
📍 Queensland