Happy Peeps Counselling and Therapy – Kenmore QLD
Happy Peeps Counselling and Therapy is seeking a dedicated and organised
Office Manager
to join our team in Kenmore, QLD ****. This is a
full-time position
that plays a crucial operational role in ensuring our counselling and therapy practice runs smoothly and efficiently.
As Office Manager, you will be the backbone of our administrative operations, providing essential support that enables our therapists and counsellors to focus on delivering excellent client care. You will be responsible for managing the day-to-day administrative functions, client interactions, and office systems that keep our business operating at its best.
Key responsibilities
Managing reception and administration operations, answering enquiries, and scheduling appointments
Maintaining and updating client records and appointment schedules with accuracy and confidentiality
Delegating administrative tasks such as filing, data entry, correspondence and document preparation to the administration team
Processing invoices, managing accounts payable and receivable, and assisting with financial administration
Coordinating and maintaining office facilities, including supplies ordering, equipment maintenance and office cleanliness
Supporting the management team with general administrative duties and special projects as needed
Ensuring compliance with regulations and maintaining confidentiality of sensitive client information
Managing communication between administration, clients, therapists and external organisations
What we're looking for
Proven experience in office management or a similar administrative role within a professional services environment
Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously




Strong communication and interpersonal skills, with a professional and empathetic approach to client interactions
Proficiency in Microsoft Office applications and office management software systems
Experience with appointment scheduling, account enquiries and client management
Demonstrated understanding of privacy and confidentiality requirements, particularly in healthcare and counselling settings
Ability to work independently whilst being a collaborative team player
Attention to detail and accuracy in record keeping and administrative functions
Discretion and professionalism when handling sensitive information
A genuine interest in supporting clients and contributing to a positive therapeutic setting
What we offer
At Happy Peeps Counselling and Therapy, we value our team members and strive to create a supportive and inclusive workplace. We offer competitive remuneration, and a positive work environment where your contributions are recognised and appreciated. We are committed to work-life balance and creating a workplace culture that prioritises the wellbeing of our staff. Working with a counselling and therapy practice means you will be part of a team dedicated to making a positive difference in clients' lives, which can be deeply rewarding.
About us
Happy Peeps Counselling and Therapy is a professional counselling and therapy practice committed to providing high-quality mental health support to our clients. We believe in creating a welcoming, non-judgmental environment where clients can feel safe and supported. Our team of qualified counsellors and therapists work collaboratively to deliver evidence-based, trauma informed, therapeutic services. We value professionalism, compassion, confidentiality and a client-centred approach in everything we do.
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📌 Office Manager (Queensland)
🏢 Happy Peeps Counselling and Therapy
📍 Queensland