Full Time Prospect | Based in Liverpool
Award rate + super + salary packaging
Long term, future career development opportunities in an expanding company
About the role
First point of contact for all inbound calls
Outbound calls to existing clients and support workers to manage rosters
Supervising and providing day-to-day guidance and support to the Support Workers
Building relationships with clients & staff
Optimising staff utilization and roster cost efficiency
Manage any incidental changes to service provision and to identify solutions based on evolving customer needs
Benefits of joining us
We support
flexible working arrangements
, for a better work/life balance
We value your wellbeing and offer
free access
to
EAP counselling
, yearly flu vaccinations and other regular wellbeing activities to support you through your working day
Generous leave entitlements
including above award annual and personal/carers leave and generous parenting leave
We
value
your
professional growth
and provide regular supervision and internal career development opportunities to support your career aspirations
Access to
generous salary packaging
, which allows you to
save on tax
and
increase
your overall
take home pay
About you
Some of the key criteria to be a successful candidate:
A "can-do" attitude with a positive & professional approach
Experience in scheduling and ability to use plan rosters efficiently to meet client needs, worker availability and business efficiency




Experience in supervising and motivating others to deliver best practice care and services to clients in a professional manner
Knowledge of current social services sector, including consumer directed care (CDC), with knowledge of the Aged Care Sector highly desirable
Understanding of worker entitlements and Modern Awards
Outstanding computer skills especially in client management system (Carelink+ or similar) database and Microsoft Office (Outlook, Word, Excel)
About us
People are at the core of everything we do: from supporting and enhancing the wellbeing of our clients to the nurturing and development of our staff and their career aspirations.
CatholicCare Sydney is a leading not-for-profit agency supporting people from all walks of life. We're an organisation that promotes diversity and inclusion, and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community. CatholicCare is the official social services agency of the Catholic Archdiocese of Sydney and also a certified Family Friendly Organisation.
We encourage applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.
Applications for this position close on 21 September ****.
CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment and will also require a Working with Children Check.
Need more information? Please contact Kulsum Thakore, Talent Acquisition Partner, ******
#J-*****-Ljbffr

📌 Scheduling Specialist (Sydney)
🏢 CatholicCare
📍 Sydney