Job Description
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
n
The Role
n
We are seeking a dedicatedSenior Employee
RelationsSpecialist
to join our high performing Employee Relations team. This role ispivotal in supporting the Employee & Industrial Relations function, andcontributing to the effective management of ER/IR matters across theorganisation. As a senior ER Specialist, you will play a crucial role inimplementing ER/IR strategies, partnering with leadership and HR BusinessPartners, providing expert advisory on workplace issues and compliance.
n
In this role, you will assist the ER Advisor and RegionalManager People Operations in driving best practice, mentoring and coaching HRprofessionals, and handling complex ER/IR matters. You will be key in shapingER/IR processes and ensuring they align with business goals and
regulatoryrequirements,
fostering a culture of fairness, accountability, and engagement.
n
Key Responsibilities:
n
n
Provide expert ER/IR advice to HR BusinessPartners and senior leaders on complex workplace matters,
includinginvestigations,
disciplinary action, grievances, and disputes.
n
Manage high risk and sensitive ER/IR cases withsound judgement,



ensuring fair, compliant, and timely outcomes.
n
Interpret and advise on the Fair Work Act,Modern Awards, Enterprise Agreements, employment contracts, and
industrialinstruments,
including independent contractor arrangements.
n
Support enterprise bargaining
activities,including
negotiations, variations, and agreement interpretation withemployees, contractors, and unions.
n
Build and maintain constructive unionrelationships; manage industrial issues and disputes in collaboration withinternal and external stakeholders.
n
Support the ER Advisor and Regional PeopleOperations Manager in Fair Work Commission matters as required, includingunfair dismissal, general protections and dispute proceedings.
n
Advise on ER/IR risk mitigation and complianceto support workforce change, restructures, and transformation initiatives.
n
Lead ER/IR projects, policy
development,continuous
improvement initiatives, and the delivery of training to ensureER/IR frameworks, policies, and practices remain compliant and aligned withlegislative and industry best practice.
n
Coach HR professionals and business
leaders,contributing
to a capable and high performing People & Culturefunction.
n




Monitor employment law developments, regulatorychanges, and market trends to ensure compliance and proactive advice.
n
Use HR data and insights to identify trends andinform strategic ER/IR solutions.
n
n
Essential Qualifications & Experience:
n
n
Bachelor's degree in Human Resources,
IndustrialRelations,
Law, or a related discipline, or equivalent practical experience.
n
Significant experience in Employee
Relations,Industrial
Relations, operating as a confident advisor on complexmatters.
n
Demonstrated experience supporting
enterprisebargaining
and union negotiations, ideally in complex, unionised, or
regulatedenvironments.
n
Experience in industrial dispute management andengagement with regulatory bodies.
n
Experience coaching and mentoring HRprofessionals and advising senior leaders.
n
Sound influencing, negotiation, and conflictresolution skills.
n
Excellent written and verbal
communicationskills,
including preparation of submissions, briefings, and formal correspondence.
n
Ability to work autonomously on high risk,sensitive matters, exercising sound judgement and discretion.
n
Robust stakeholder management skills,
includingcredibility
with senior and executive leaders.
n
Ability to balance legal compliance,
employeeexperience,
and commercial outcomes.
n
In depth knowledge of Australian employment law,workplace relations frameworks, and ER/IR best practice.
n
Alignment with FedEx Purple Promise: "I willmake every FedEx experience outstanding."
n

📌 Senior Employee Relations Specialist (New South Wales)
🏢 Fedex
📍 New South Wales