Job Description
Help older Australians unlock financial confidence in retirement.
At Seniors First, we specialise exclusively in reverse mortgages and later-life lending.
Our mission is straightforward: help Australians aged 60+ access the equity in their homes safely, transparently, and with dignity — so they can live the retirement they deserve.
We're growing and looking for an experienced mortgage broker who wants to step into a high-quality, purpose-driven role where every enquiry is meaningful and every client interaction makes a genuine difference.
All leads are supplied.
No cold chasing.
No transactional churn.
Just quality conversations and expert advice.
Mortgage Broker – Reverse Mortgages
Seniors First | Australia
The Role
As a Senior Mortgage Broker at Seniors First, you'll manage the end-to-end reverse mortgage journey, from first enquiry through to settlement and beyond.
Responding to warm, inbound enquiries from pre-qualified reverse mortgage clients
Booking and conducting loan interviews with borrowers (and their families)
Preparing, submitting, and managing loan applications through to settlement
Liaising closely with lenders, solicitors, and internal teams
Providing clear, empathetic guidance to seniors navigating complex decisions
Building and nurturing high-value referral relationships (financial advisers, accountants, aged-care professionals)
Ensuring full compliance with NCCP, ASIC, lender, and internal compliance frameworks
Maintaining accurate reporting and workflowdocumentationAchievingagreed KPIs while delivering exceptional client outcomes
Providing post-settlement customer care,



ensuring long-term client satisfaction
What We're Looking For
This role is ideal for an experienced broker who wants to specialise, and focus on quality over volume.
Qualifications & Skills
Certificate IV in Finance & Mortgage Broking (Diploma preferred)
Strong sales capability, including objection handling and consultative conversations
Excellent organisation and pipeline management skills
Ability to work autonomously and manage your own performance
High emotional intelligence and genuine empathy for Australians aged 60+
Clear communication style — patient, respectful, and confident
Full Australian work rights.
Strong sense of ethics.
Experience
Minimum 2–3 years' experience as a mortgage broker
Experience dealing with complex client scenarios is highly regarded
Prior exposure to reverse mortgages or retirement lending is beneficial but not essential — full training provided
Why Join Seniors First?
100% inbound leads — no cold prospecting grind
Clients who value advice, not rate-shopping
A business that genuinely puts people before volume
Supportive team culture with strong compliance and operational backing
Opportunity to become a recognised expert in a fast-growing sector
Work that is meaningful, stable, and financially rewarding
Possible OTE $200k+
If you're an experienced broker looking to apply your skills in a more human, impactful, and future-focused part of the industry, this is a rare opportunity.
Feel proud of the work you do, everyday.
Application Deadline: 9 September ****
Expected Start Date: ASAP
Learn more about who we are and how we help Australian seniors athttps://seniorsfirst.com.au/

📌 Reverse Mortgage Broker (New South Wales)
🏢 Seniors First
📍 New South Wales