Job Description
AtOneHarvest, we do more than grow, source and prepare fresh food. We help nourish Australian families every day. Our people are the heart of our business, and we are proud to create meaningful work in a fast-paced, purpose-led environment where safety, quality and care come first.
n
With more than 1,000 talented team members across
Australia,OneHarvestis
one of the country's leading fresh food businesses. We are driven by innovation, sustainability and continuous improvement, and we offer our people the opportunity to contribute to something that matters by bringing fresh,healthyand convenient food to communities across the nation.
n
About the Role
n
TheNational Sales Centre (NSC)Team Memberplays a critical role in supporting leading Australian grocery retailers
throughaccurate,timelyand
customer-focused order processing and coordination. The NSC Team Member role is an excellent entry point for individuals interested in Business Administration, Customer Operations, or Logistics and Supply Chain Management.
n
Working in a fast-paced, high-volume environment, you willbe responsible forensuring order accuracy, supporting customer enquiries, and collaborating with internal stakeholders to deliver excellent service outcomes.
n
Key Responsibilities
n
Accurately process purchase orders from national and independent customers.
n
Ensure alignment between purchase orders, salesordersand confirmed quantities.
n
Manage orders
throughOneHarvestsystems
and resolve order discrepancies prior to dispatch.
n
Act as a key contact point for customer order enquiries and updates.
n
Take phone-based orders and respond professionally to customer concerns, escalating whererequired.
n
Maintainaccuraterecords
of orders, amendments,
customerinteractionsand
inventory movements.
n
Assistwith reporting
toidentifytrends,exceptionsand
operational issues.
n
Liaise withlogisticsand site teams to support effective deliveries and communicate delivery changes.
n




Support sales teams and cross-functional stakeholders during promotional activity, demandspikesand peak trading periods.
n
About You
n
You are a reliable and detail-oriented team player who enjoys working in a fast-paced environment. You communicate clearly and professionally, are comfortable using computer systems, and can stayorganisedwhile managing multiple priorities. You are eager to learn and contribute to a customer-focused team.
n
Must be over 18 years of age.
n
Valid driver'slicenceand ability to travel independently to theWacoloffice.
n
Valid Australian working rights and ability to provide verification if requested.
n
Availability to work weekends, public holidays and peak trading periods whenrequired.
n
Key Attributes
n
Strong attention to detail and ability to follow structured processes.
n
Punctual and reliable.
n
Confident using computers and navigating systems.
n
Clear and professional communication skills, both written and verbal.
n
Ability to remain calm andorganisedin a fast-paced environment.
n
Willingness to learn and develop new skills.
n
Why Join Us?
n
Gain valuable experience in Business Administration,
CustomerOperationsand
Supply Chain environments.
n
Work within a supportive team servicing some of Australia's leading grocery retailers.
n
Receive training on role-specific systems and processes.
n
Enjoy flexible casual employment suited to students and those seeking adaptable work hours.
n
Working Arrangements
n
Location:63 Tile Street, Wacol, QLD
n
Employment Type: Casual
n
Work Arrangement: In office
n
Shift Structure:
n
Weekday start times between 6:30am and 8:30am
n
Typical shifts range from 3 to 7 hours depending on operational requirements
n
Monday and Friday availability up to 12:00pm is particularly important
n
Additionalavailability
may berequiredon weekends, publicholidaysand peak seasonal periods
n
AtOneHarvest, we are committed to creating an inclusive workplace where everyone is treated with respect andprovidedequal opportunity to succeed.

📌 Nsc Team Member (Queensland)
🏢 One Harvest
📍 Queensland