Job Description
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As a Coates Operations Coordinator, you'll be the key on-site representative supporting our customer at Phosphate Hill Mine. This hands-on role combines equipment coordination, customer service and mechanical maintenance responsibilities to ensure equipment is available, safe and ready for use when our customers need it.
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Working autonomously in a satellite branch environment, you'll coordinate equipment requirements, build strong customer relationships and perform maintenance and servicing across our hire fleet. This role is ideal for a trade-qualified mechanic or fitter who enjoys a mix of technical and operational responsibilities.
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This is a FIFO role from Townsville, based at Phosphate Hill Mine. You will work 12-hour shifts (6am to 6pm), 7 days per week while on site, with all flights, accommodation and meals fully provided.
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We are open to discussing either a 1 week on, 1 week off roster or a 2 weeks on, 2 weeks off roster for the right candidate.
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Key responsibilities
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Demonstrate safety leadership and actively contribute to Coates' Safety First, Zero Harm culture.
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Coordinate the supply and mobilisation of equipment to meet customer project requirements.
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Conduct pre-hire inspections and ensure equipment is maintained to Coates standards.
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Respond to customer enquiries, provide equipment recommendations and deliver exceptional service.
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Coordinate maintenance activities and service schedules for site equipment.
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Perform fault finding, minor repairs and servicing on small plant and equipment.
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Liaise closely with site personnel to manage day-to-day equipment requirements.
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Maintain accurate records and ensure compliance with operational and safety procedures.
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About you
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You'll be a proactive and customer-focused trade qualified who enjoys building relationships and taking ownership of outcomes in a remote site environment.
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To be successful, you'll have:
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Mechanical trade qualification (Diesel Fitter, Mechanic, Plant Mechanic or similar).
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Experience working with petrol and diesel engines, hydraulics, pneumatics and basic electrical systems.
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Strong fault-finding, diagnostic and preventative maintenance skills.
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Effective organisational and time management abilities.
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Excellent communication and customer service skills.
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A strong commitment to safety and working within a Zero Harm environment.
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EWP Licence.
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Test and Tag certification.
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Previous experience working in a mining, construction or equipment hire environment.
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What you'll get in return
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We provide our team with a wide range of perks and benefits, including:
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Development and career progression pathways
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Flexible working options available—let's discuss what works best for you
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Access to our employee discounts, benefits and wellbeing program
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Purchased additional leave program
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Novated leasing and salary sacrifice
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12 weeks Paid Parental Leave in addition to government parental leave scheme
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Volunteering opportunities through the Coates Foundation
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Looking for more reasons to join Coates?
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At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
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We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
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But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
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Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
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Coates. Equipped for you.

📌 Operations Coordinator (Townsville)
🏢 Coates Hire Operations Pty
📍 Townsville