Job Description
Sisu Therapies is a creative, values-driven mental health practice supporting children, teens, and families through occupational therapy, group programs, and expressive therapies.
We're known for our neurodiversity-affirming approach, therapy dogs, and a workplace culture that blends professionalism with playfulness.
We believe every young person deserves to feel seen, supported, and empowered.
Our approach is grounded in evidence, yet delivered with creativity, compassion, and care.
About Sisu Therapies
Sisu Therapies is a creative, values-driven mental health practice supporting children, teens, and families through occupational therapy, group programs, and expressive therapies.
We're known for our neurodiversity-affirming approach, therapy dogs, and a workplace culture that blends professionalism with playfulness.
We believe every young person deserves to feel seen, supported, and empowered.
Our approach is grounded in evidence, yet delivered with creativity, compassion, and care.
About the role
This dual role combines Allied Health Assistant (AHA) and Administrative Support responsibilities.
You'll work closely with our OTs and Clinical Director to deliver high-quality client experiences - from assisting in therapy sessions to coordinating bookings and keeping our clinic running smoothly.
The role is roughly 50% clinical / 50% administrative, with flexibility depending on your skills and interests.
Key responsibilities
Allied Health Assistant Duties include:
Therapy Planning, Implementation & Client Support
Plan and deliver individual or small-group interventions delegated by a supervising Allied Health Professional (AHP)
Resource Development and Maintenance
Prepare and maintain therapy spaces and materials
Assist in creating low-risk therapy resources (visual schedules,



social scripts, worksheets) under direction
Communication & Stakeholder Liaison
Support communication between clinicians, families, educators, and support coordinators
Complete intake calls, triage enquiries, and liaise with clients and the clinical team about bookings and waitlists
Documentation & Record-Keeping
Completing, and supporting clinician's to maintain timely and accurate medical records
Administrative Duties include:
Client-Facing Administration tasks
Managing reception, phones, emails, and client communication
Scheduling appointments, and managing waitlists, cancellations, confirmations
Processing payments, Medicare claims, and NDIS line items
Administrative Systems & Documentation
File management across Splose, Xero, Teams
Creating and maintaining medical and office reprds including uploading documents, referrals, consents, reports
Maintaining registers, logs, and compliance documentation
Drafting letters, notices, and communications
Practice management support:
Oversee daily office operations, including marketing and social media updates, diary scheduling, meeting arrangements, and client arrivals
Financial administration
Reconciliation, invoice creation and tracking and expense management.
Compliance and Quality Requirements
Human resources support
Coordinating meetings, agendas and minutes
Tracking rosters, leave requests and payroll




Executive Assistant Support (to the Clinical Director)
About you
Required
Certificate III (or above) in Allied Health Assistance, or, equivalent experience (such as relevant child development studies).
You must have either completed this, or be in the process of completing this, in order to qualify for this position.
Blue Card (Working with Children) & NDIS Worker Screening
Basic administrative and computer skills
Ability to work independently (under clinical supervision)
Compassionate, creative, adaptable, and highly organised
A warm and professional communicator who enjoys problem-solving and teamwork
Tech-savvy (comfortable with Microsoft Office, Splose, Canva, etc.)
A genuine interest and passion for working with young people
Comfortable with dogs in the office (as we have therapy dogs on site)
Desirable:
Experience in allied health, education, or community services
Familiarity with Australian health funding systems
Understanding of Splose (or similar practice management software)
Experience in previous administration roles
Experience working with children/young people
Why Work With Us?
At Sisu Therapies, our values of courage, compassion, and connection shape everything we do, both with our clients and within our team.
We're proud to offer:
A supportive, neurodiversity-affirming, LGBTQIA+ inclusive workplace
A strong focus on work-life balance and mental health
A creative, fun, and flexible culture that values staff wellbeing
Genuine opportunities for growth, supervision, and professional development
Access to a personal PD budget to pursue areas of clinical interest
For any further questions, please contact our team ******,or on ******** ***
You can see more about our work and team on our website -

📌 Allied Health Assistant/Administrative Assistant (Dual Role) (Queensland)
🏢 Therapies
📍 Queensland