Collections & Recoveries Qa Lead: Risk & Compliance (New South Wales)

Collections & Recoveries Qa Lead: Risk & Compliance (New South Wales)

30 Aug
|
Singtel
|
New South Wales

30 Aug

Singtel

New South Wales

Job Description
Optus is seeking a Collections & Recoveries QA Manager to define, build, and continuously manage the quality assurance framework across collections and recoveries.
The role operates at an enterprise level to ensure compliance with regulatory standards and exceptional customer experience.
You will lead risk assessments, monitoring programs, and governance across internal teams and external partners, delivering dashboards and meaningful risk insights to senior leadership.

📌 Collections & Recoveries Qa Lead: Risk & Compliance (New South Wales)
🏢 Singtel
📍 New South Wales

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