Job Description
About Us
Weeroona Association Inc is a values-driven, community-based organisation committed to providing high-quality supports that empower people with disability to live independently, build meaningful connections, and achieve their individual goals.
We are seeking a dedicated and organised Support Officer to join our Support Coordination team in this newly created role on a fixed-term 3-month contract.
About the Role
The Support Officer provides administrative and operational support to the Support Coordination team, participants and their families.
This role plays a key part in ensuring NDIS services are delivered efficiently, participant records are maintained accurately, and compliance requirements are met.
The successful applicant will be a robust communicator with excellent organisational skills and a commitment to person-centred service delivery.
Key Responsibilities
Serve as the primary contact for Support Coordination enquiries, responding to telephone, email and face-to-face interactions
Assist the Support Coordination team with day‐to‐day administrative functions, participant communications, and service delivery activities
Maintain accurate participant records and ensure compliance with NDIS requirements
Support rostering, scheduling, and coordination of services
Liaise with participants, families, allied health professionals and external stakeholders
Prepare reports, correspondence, and other documentation as required
Support quality assurance,



incident reporting, and continuous improvement processes
About the You
To be successful in this role you will have:
Previous experience disability services, community services, or a similar role
Sound knowledge of the NDIS and disability sector (essential)
Excellent verbal and written communication skills
Strong organisational skills with the ability to manage competing priorities
High attention to detail and accuracy in record keeping
Proficiency in Microsoft Office and client management systems
A commitment to person-centred practice and supporting people with disability
The ability to work both independently and collaboratively within a team
Eligibility to work in Australia
Current National Police Check
NDIS Worker Screening Clearance
Current Working with Children Check
Current Driver Licence
What We Offer
A supportive and collaborative team environment
Meaningful work that positively impacts the lives of people with disability
Ongoing training and professional development opportunities
Employee wellbeing initiatives and access to Employee Assistance Program (EAP)
Competitive remuneration in accordance with the SCHADS Award
We are committed to creating a diverse, inclusive, and culturally safe workplace and encourage applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and individuals from culturally diverse communities.

📌 Ndis Support Officer (Gympie)
🏢 Weeroona Association
📍 Gympie