Job Description
Salary $100k - $108k per annum + 12% Superannuation
Full Time Permanent position
Based at our Nunawading Civic Centre
At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:
The five pillars of our transformation focus on:
Excellent Customer Experience and Service Delivery
Great Organisational Culture
Innovation and Continuous Improvement
Positive Governance and Integrity
Long Term Financial Sustainability
The role:
To provide high quality professional customer service and administrative support to the Waste Reduction and Recycling team and Environmental Sustainability team and wider City Services Department.
About you:
Demonstrated high level customer service skills and commitment to providing quality service.
Experience in an administrative support role.
Experience in the successful use of a variety of software packages including customer request systems.
Ability to communicate effectively at all levels of the organisation and with customers.
Ability to work cooperatively in a team environment and with minimal supervision
In return, we will offer:
The ability to make a difference - Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn,



work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.
Outstanding working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.
An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.
Career opportunities – engaging work and the prospect to apply your skills and experience.
Transformation - We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.
Download the Position Description:
Waste Education Officer
City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all.
Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.
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📌 Waste Education Officer (Melbourne)
🏢 Whitehorse City Council
📍 Melbourne