Online Virtual Help is a Townsville-based virtual assistance and business support company. We provide embedded Office Management and Executive Assistant support to founders and business owners across Australia — stepping in as the calm, capable operator behind the scenes so our clients can focus on growing their business instead of drowning in it.
About Online Virtual Help
Online Virtual Help is a Townsville-based virtual assistance and business support company. We provide embedded Office Management and Executive Assistant support to founders and business owners across Australia — stepping in as the calm, capable operator behind the scenes so our clients can focus on growing their business instead of drowning in it.
About the Role
We're looking for a full-time Admin Support team member to join Online Virtual Help in Townsville. You'll provide admin support to our clients across Australia, spanning a range of industries.
This is a great fit for someone who genuinely enjoys admin work, likes variety, and takes pride in being the person others can rely on to get things done properly.
What You'll Be Doing
Executive assistant support — calendar and appointment scheduling, inbox management and correspondence, and answering/making calls on behalf of the business
Client communication and meeting coordination
Assisting with onboarding for current clients, plus other tasks as they arise
Document formatting, editing, and proofreading
Data entry, CRM updates,



and digital file/records management
Social media scheduling and content creation
Reporting on engagement and activity metrics
Research support and preparation of briefs
Internal project support and task tracking
Using tools such as Slack, Google Workspace, Asana, etc.
Ad hoc administrative support as required, following internal processes and meeting deadlines
We may also assign you other duties, where reasonable for your position, training and experience.
What We're Looking For
Proven experience in an administrative, office support, or executive assistant role
Excellent written and verbal communication skills, including comfort on the phone
Highly organised, with strong attention to detail and the ability to juggle multiple priorities
Comfortable working across common business tools (Slack, Google Workspace, Asana, Canva)
A willingness to learn, get things done, and be hands-on and proactive, with the trustworthiness to represent our clients professionally
Discreet and professional, with the ability to maintain confidentiality at all times
Based in Townsville and able to work in-office 4 days/week, with 1 day from home once fully trained
Why Join Online Virtual Help
Be part of a growing local business with a genuine, supportive team culture
Variety of work across different clients and industries — no two days are the same
Full training provided
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📌 Administration Assistant (Townsville)
🏢 Online Virtual Help
📍 Townsville