Job Description
We are seeking an experienced, highly organised and motivated Team Leader Administration & Accounts to lead our busy Administration Team.
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This is a hands-on leadership role suited to someone who enjoys working across accounts, payroll and administration while also supporting and developing a small team. You'll play an significant role in keeping the day-to-day operations of the business organised, accurate and running smoothly.
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Pivotal Andor has been helping businesses across the Hunter and surrounding regions stay connected, productive and running smoothly for over 40 years.
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With a team of around 40 people, we provide a broad range of business technology solutions including Managed IT, Managed Print, Point of Sale, Communications and Finance.
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We pride ourselves on building long-term relationships with our customers and creating a supportive, down-to-earth workplace for our team.
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About the Role
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Reporting directly to the Managing Director, you will lead a small and busy Administration Team of five.
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You'll oversee the day-to-day operation of the team while remaining hands-on across accounts, payroll and administration. We're looking for someone who can prioritise competing demands, support their team, solve problems and make sure the details don't get missed.
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You'll be a confident communicator and approachable leader who is equally comfortable helping a team member, speaking with a customer or supplier, working through an accounts issue or assisting management with reporting.
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Key Responsibilities
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The Administration Team is responsible for a wide range of functions across the business, including:
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Answering phones and welcoming customers
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Liaising with customers,



suppliers and subcontractors
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Producing purchase orders and sales invoices
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General office administration
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Maintaining accurate office records and documentation
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Accounts payable and accounts receivable
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Bank reconciliations
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Processing customer and supplier payments
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Processing weekly payroll using Xero
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Maintaining employee and payroll records
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Managing superannuation payments and administration
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As Team Leader, your specific responsibilities will include:
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Leading, supporting and coordinating a team of five
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Managing workloads, priorities and day-to-day workflow across the Administration Team
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Training, supporting and developing team members
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Managing PAYG withholding and other payroll-related obligations
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Preparing and lodging Payroll Tax
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Preparing and lodging BAS and PAYG obligations
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Reviewing reconciliations, journals and account adjustments
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Assisting management with administration, financial information and reporting
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Liaising with external accountants, including preparation for end-of-financial-year requirements
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Identifying opportunities to improve administrative processes and efficiencies
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Helping ensure the broader office remains organised and operates smoothly
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About You
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We're looking for someone who is organised,



dependable and comfortable taking ownership. You will be able to balance the needs of your team with the day-to-day demands of a busy office and know how to keep things moving when priorities change.
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Ideally, you will bring:
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Strong bookkeeping and accounting experience, including general ledger, bank reconciliations, journals and account adjustments
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Experience in the use of ERP business software is essential,
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Experience with Jim2 Business Engine software would be highly regarded, but not essential
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Experience preparing and lodging BAS, PAYG and Payroll Tax
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Strong payroll experience and a sound understanding of payroll and superannuation obligations
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The ability to prepare and understand financial reports and provide useful information to management
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Leadership
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Proven experience leading or supervising an administration, accounts or office team
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Excellent organisational skills and attention to detail
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Strong problem-solving skills and the ability to manage multiple priorities
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Confident and professional communication skills, particularly when dealing with customers
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A collaborative, team-focused approach and willingness to be hands-on when needed
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Above all, we're looking for someone who can take ownership of the Administration Team, support the people around them and help keep a busy business running efficiently.
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Remuneration will be negotiated with the successful candidate based on their skills and experience. The position is suited to an experienced
administration/accounts
professional looking to take ownership of a small team in a hands-on leadership role.

📌 Administration & Accounts Team Leader (New South Wales)
🏢 Pivotal Business Systems
📍 New South Wales