Job Description
Nursery Warehouse – Ourimbah, NSW
Monday to Friday | 8:00am – 4:00pm
Nursery Warehouse is an online nursery based in Ourimbah and is looking for a friendly, confident and reliable Receptionist to join our team.
This is a full time Monday to Friday position suited to someone who enjoys dealing with people, can think on their feet and is comfortable working independently while also being part of a small team.
About the Role
As our Receptionist, you will be one of the first points of contact for our customers and will help keep the day to day operations of the business running smoothly.
Your responsibilities will include:
Answering incoming phone calls and assisting with customer enquiries
Greeting customers and assisting them when they arrive to pick up their online orders
Responding to general enquiries and directing customers to the right person
Light administrative duties and general office support
Using Shopify to look up orders, customer details and product information
Assisting the team with day to day tasks as required
Helping resolve customer enquiries and problems
Maintaining a qualified and welcoming environment
Assisting truck drivers load and unload trucks of plants.
Light lifting required
About You
We are looking for someone who:




Is confident and professional on the phone
Has excellent communication and customer service skills
Is a good problem solver and willing to use initiative
Can work independently without needing constant direction
Works well as part of a team
Is organised, reliable and able to manage multiple tasks
Is comfortable using computers and learning new systems
Has a positive and helpful attitude
Has some basic knowledge of plants, although this is helpful rather than essential
You will be required to use Shopify as part of your day to day role.
Previous Shopify experience would be an advantage, however training can be provided.
Previous reception, administration or customer service experience would be highly regarded, however the right attitude, confidence and willingness to learn are just as important.
Hours & Employment
Monday to Friday
8:00am – 4:00pm
Ourimbah, Central Coast NSW
This is a full time position, paid in accordance with the Clerks – Private Sector Award **** (MA******).
If you are organised, confident, enjoy helping customers and are looking for a stable Monday to Friday role within a growing local business, we would love to hear from you.

📌 Receptionist (Central Coast)
🏢 Nursery Warehouse
📍 Central Coast