Our organisation
We take pride in our place in the Gippsland community. We are a quality essential service and support the health, safety and wellbeing of our community and staff. We are a significant employer in the region, working closely with our stakeholders towards an increasingly prosperous Gippsland.
We are innovative and committed to ensuring that Gippsland Water remains a great place to work. We do this by:
Offering a flexible and stimulating workplace and investing in our people to enable us to adapt to the changing needs of our business and our region.
Building the capability and culture of our people into a more highly skilled, skilled, customer focused and efficient organisation.
Building a diverse and inclusive organisation, where our people feel safe to bring their full and authentic self to work.
We also provide a range of employee advantages that will make your experience working at Gippsland Water both professionally and personally rewarding.
The role
The Commercial Business Officer supports the delivery of Gippsland Water's major customer program through the accurate administration of billing, debt management, trade waste compliance,



metering and customer relationship activities.
What you'll bring
Experience in business administration, customer billing or revenue management.
Demonstrated ability to communicate, consult and assist with the management of complex relationships with a diverse range of stakeholders.
Commitment to delivering positive customer and stakeholder outcomes.
High level attention to detail and accuracy
Ability to work independently and proactively on complex tasks.
Proven ability to synthesise and validate detailed information from a range of systems
Strong administrative, reporting, excel and record-management skills.
Freedom
We offer a variety of flexible arrangements to suit our employees' varied needs, including purchased leave, varied start and finish times, working from alternative locations and accrued days off. We understand that Gippsland Water and our customers benefit from enabling our employees to achieve balance in work and life.
Shortlisted applicants may be required to undertake a pre-employment medical and a National Police Check.
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📌 Commercial Business Officer (Traralgon)
🏢 Gippsland Water
📍 Traralgon