Job Description
Step into a high-impact leadership role where you'll own the performance of a multi-store region across QLD South - driving results, building capability, and shaping the customer experience across every store.
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Ready to take ownership of a high-performing retail region and make your mark?
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As our Area Manager you'll lead the performance, people and customer experience across a diverse store network spanning Queensland South.
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Reporting to the Regional Manager, you'll be at the heart of delivering results - driving sales, lifting capability, and embedding a high-performance culture across your region. With a mix of metro and regional stores, this role offers real breadth, autonomy, and impact.
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This is a hands-on role for a leader who thrives in fast-paced environments, loves developing people, and knows how to turn strategy into results on the ground.
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What You'll Be Responsible For
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Driving Performance
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Lead and deliver on sales and profitability across your region
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Identify opportunities to lift performance and drive growth
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Partner with Store Managers to maximise results store by store
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Leading High-Performing Teams
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Coach, develop and elevate Store Managers and their teams
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Build leadership capability and succession across the region
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Drive accountability, engagement and a strong team culture
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Operational Excellence
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Ensure consistency in how stores operate day to day
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Lift standards across inventory, processes and compliance
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Continuously improve how we work
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Customer Experience
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Deliver a consistent, high-quality experience across every store
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Act on customer feedback and resolve issues quicklyKeep the customer front of mind in every decision
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Services & Growth
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Drive performance across in-store services including car seat installations, appointments, hire & cleaning
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Focus on key metrics like conversion, utilisation, revenue and customer satisfaction
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Commercial & Financial Leadership
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Own your regional budget and financial outcomes
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Use data and insights to make smart, commercial decisions
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About You
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Experienced multi-site retail leader (5+ years), ideally across complex regions
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Commercially driven, with a track record of delivering results
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Hands-on leader who builds capability and drives accountability
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Passionate about customer experience and team development
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Strong financial and operational capability
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Confident communicator who can influence at all levels
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Agile, solutions-focused and comfortable balancing competing priorities
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Safety and compliance focused
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Full driver's license and comfortable with regular travel across QLD South
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Why Join Us
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Own your region: Real autonomy and impact
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Growth: We're expanding - and when we grow, you grow
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Development: Explicit pathways and leadership support
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Company Car
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Generous team & family discounts
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Paid parental leave
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Short-term incentive program
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Employee Assistance Program
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Novated leasing options
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Meaningful community and charity partnerships
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PLEASE NOTE
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All applicants must have a valid driving license and full Australian working rights.
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Successful candidates will be required to complete a National Police Check.
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📌 Area Manager (Queensland)
🏢 Baby Bunting
📍 Queensland