Job Description
We are a friendly, patient-focused specialist orthodontic practice, providing high-quality care in a warm and welcoming environment. Our team is dedicated to ensuring every patient has a positive experience, and we are now looking for a motivated, reliable individual to join our Epping admin team.
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Position Overview
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We are seeking a friendly, organised, and enthusiastic casual/ permanent part-time receptionist 2-3 days per week (Wednesday, Friday & some Tuesdays) to join our practice. This role focuses predominantly on front-desk duties welcoming patients, managing appointments, handling phone and email enquiries, and ensuring a smooth and professional experience from check-in to check-out, while also assisting the clinical team with a routine administrative duties.
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Key Responsibilities
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Greet and check-in patients in a friendly and qualified manner
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Answer phone calls and schedule appointments efficiently
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Handle patient enquiries and provide information about services
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Process billing and payments
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Coordinate referrals and specialist reporting
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Key Qualifications
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Previous admin experience is essential (dental or medical reception experience highly regarded)
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Strong communication and interpersonal skills
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Excellent organisational skills and strong attention to detail
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Ability to multitask and remain calm in a fast-paced environment
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Friendly, approachable, and committed to delivering exceptional patient care
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Confidence using dental/medical software and general office equipment
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Why Join Us?
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Flexible casual or permanent part-time hours
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Supportive and team-oriented team environment
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Opportunities for professional development and training
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Competitive hourly rate

📌 Casual/Permanent Part-Time Receptionist (New South Wales)
🏢 South Coast Dental
📍 New South Wales