Job Description
We make healthy, sustainable food that actually tastes good. We're here to do right by people and planet- and have a good time doing it with a team that's got vision, purpose, and top-tier snack breaks.
n
If you want more than "just a job," come be part of a crew that glows and grows at work and gives back beyond it.
n
The Prospect
n
We're looking for a switched-on, people-loving human to be the friendly voice (and safe pair of hands) behind our customer service and order processing.
n
Customer Service
n
n
Be the first point of contact for our customers- phone, email, and live chat.
n
Solve problems before they become problems (and smooth them over when they do).
n
Keep customers in the loop on orders, stock, and deliveries.
n
Build genuine relationships with the stores and cafés we supply around the country.
n
n
Order Processing & Admin
n
n
Enter and process orders accurately- every line, every time.
n
Keep records tidy across our inventory and accounting systems (we'll train you up on Unleashed and Xero).
n
Raise invoices and chase up the odd loose end.
n
Pitch in on general office duties as needed.
n
n
The basic details
n
n
Small, super-co-operative team.
n
Office-based role with plenty of variety.
n
Casual with a stable roster.




n
Day shifts only.
n
Flexible when workloads spike- so availability matters.
n
4-5 days per week.
n
n
What we're looking for
n
n
Warm, clear communicator across all sorts of personalities (customers included!).
n
Eagle-eye for detail- orders and invoices don't forgive typos.
n
Comfortable juggling phones, inboxes, and systems without dropping the ball.
n
Quick to pick up new software
n
Lateral thinker who takes initiative.
n
Thrives in a fast-paced, ever-changing space.
n
Reliable, cooperative, and drama-free.
n
Able to commit for 12 months (minimum).
n
Keen to grow with the business.
n
n
What's in it for you?
n
n
Training and real growth opportunities.
n
Regular remuneration reviews.
n
A workplace that actually supports health and well-being.
n
Be part of a local, ethical, sustainable business.
n
Plenty of room to stretch into other roles as you rise.
n
n
Sound like you? We'd love to hear from you-
n
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

📌 Admin Assistant (New South Wales)
🏢 Mindful Foods
📍 New South Wales