My client a large National Transport Company is seeking a reliable, genuine, hardworking and experienced Customer Service operator to provide efficient day-to-day customer support to their
Brendale Depot
. The successful applicant will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.
KEY RESPONSIBILITIES
Answering inbound calls and manning two-way radio
Ensure the highest standards of customer service are met by effective management for internal & external stakeholders in a timely and efficient manner
Ability to manage multiple tasks at once.
Liaise with Management on day to day issues
Capability to understand and document systems, processes, and procedures
Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
Processing of documentation accurately and efficiently
Other general administration duties as requested
THE CANDIDATE
Excellent communication
Exceptional attention to detail
Excellent time management and organisation skills




Demonstrated relevant experience in a similar role or a role requiring a similar skill set
Well-developed time management skills to achieve proficiency and effectiveness in managing the workload and priorities and meeting deadlines
Proficiency with Microsoft Office suite of programs and the ability to develop proficiency with the in house corporate systems
Well-developed people and relationship skills with demonstrated ability to work in a team environment, communicate effectively at all levels within the organisation, contribute to a positive work environment and with a strong focus on provision of quality customer service
Ability to work 9.00 am to 5.00 pm - Monday to Friday
BENEFITS
Large National Company
A protected, professional working environment
Career development, training and growth opportunities
Essential services industry – stability
Full time, permanent role
Onsite parking
Applicants must have full work rights for Australia to be considered for this position.
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📌 Customer Service (Queensland)
🏢 Freelance Recruitment
📍 Queensland