Job Description
Location: Western Sydney | Full-Time (38 hours)
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Essential requirement: Applicants must have previous Fire Industry knowledge or demonstrated experience using Uptick. Applications that do not meet at least one of these requirements will not be considered.
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We are a busy, well established Fire & HVAC services company based in Western Sydney seeking an experienced Allocation / Scheduling Coordinator to join our team.
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This is a fast paced, high responsibility role suited to someone who works well under pressure, adapts quickly and understands how to keep technicians productive while maintaining strong customer service.
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The Role
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Allocate and schedule Fire & HVAC service technicians
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Match technicians to jobs based on their skills, licences and compliance requirements
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Liaise with clients to confirm bookings, access requirements and site contacts
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Coordinate internally to ensure materials and job requirements are ready
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Monitor daily job progress and completion through Uptick
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Prioritise urgent, reactive and compliance-related work
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Identify scheduling issues and escalate them to management promptly
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Maintain accurate job and scheduling information within the system
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About You
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Fire industry knowledge or demonstrated Uptick experience is essential
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Previous scheduling, allocation or service-coordination experience
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Highly organised, with solid communication and problem solving skills
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Confident managing competing priorities in a fast paced environment
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Comfortable working within a reactive, compliance driven industry
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Able to communicate effectively with technicians, clients and management
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If you meet the essential experience requirements and enjoy keeping operations running smoothly in a fast moving environment, we would like to hear from you.
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Only shortlisted applicants will be contacted.
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Please do not apply unless you have previous fire industry knowledge or experience using Uptick.

📌 Allocation / Scheduling Co-Ordinator - Fire & Hvac (New South Wales)
🏢 seek.com.au
📍 New South Wales