Job Description
Job no: ******
n Work type: Full time
n Location: Brisbane
n Categories: Human Resources
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Take Your Safety Career Global with ISS at Brisbane Airport
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Join our People & Culture team based onsite at Brisbane Airport for this Full Time position.
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You will work closely with operational leaders and employees across the business, providing practical HR advice and ensuring our people processes are applied consistently and fairly with a strong focus on employee relations and supporting leaders to effectively manage their people.
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About the Role
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As a People and Culture Coordinator, you will play an important role in supporting the day-to-day delivery of People & Culture services across ISS operations at Brisbane Airport.
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Your responsibilities will include:
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Provide expert HR and employee relations adviceto leaders on performance management, conduct, attendance, employee relations matters, and the interpretation of Awards, Enterprise Agreements, policies, and legislation.
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Manage employee relations casework, including workplace investigations, performance improvement processes, disciplinary matters, absenteeism management, and employee meetings.
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Prepare and maintain employee relations documentation and records, ensuring all correspondence, case files, outcomes, and actions are accurate, confidential, and compliant.
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Support employee lifecycle activities, including onboarding, offboarding, engagement initiatives, consultation forums, and employee communication processes.
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Monitor, analyse and report on people metrics, providing insights on absenteeism, turnover, performance, workforce trends, and retention opportunities.
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Collaborate with leaders and the broader People & Culture teamto deliver HR initiatives, improve employee experience,



and drive continuous improvement across the business.
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What You'll Get:
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Competitive salary packagewith free parking at Brisbane Airport.
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Ongoing learning and development opportunitiesto support your career growth.
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Recognition and reward programs, including the ISS GEM Awards.
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Comprehensive wellbeing support, including wellbeing resources and financial wellbeing tools.
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A collaborative and inclusive team culturewhere diversity and teamwork are valued.
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The opportunity to make a meaningful impacton employees, leaders, and workplace culture.
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What You'll Bring:
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Proven experience in employee relations and HR case management, including performance management, workplace investigations, conduct matters, and policy interpretation.
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Strong knowledge of employment legislation, Awards, Enterprise Agreements, and HR best practice.
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Excellent stakeholder management skills, with the ability to build relationships and provide practical, commercially focused advice to leaders.
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Highly developed communication, organisational, and administrative skills, with strong attention to detail and the ability to manage competing priorities.
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Experience analysing people data and HR metricsto identify trends and support workforce planning and continuous improvement initiatives.
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Relevant tertiary qualifications in Human Resources, Business, or a related discipline, combined with a high level of professionalism, discretion, and confidentiality.
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Why Join ISS
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At ISS, you will be part of a global organisation where you can build your career, make a meaningful difference and work alongside people who are passionate about creating excellent workplaces.
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Advertised: 24 Aug **** E. Australia Standard Time
n Applications close:

📌 Brisbane Airport - P&C Coordinator (Queensland)
🏢 Iss Facility Services Australia
📍 Queensland