Job Description
In this role you will be responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.
n
Job details
n
n
Position status: Permanent
n
Position type: Full time
n
Occupational group: Administration
n
Classification: AO3
n
Workplace Location: Townsville region
n
Job ad reference: QLD/*********
n
Closing date: 10-Sep-****
n
Yearly salary: $***** - $*****
n
Fortnightly salary: $******* - $*******
n
Contact person: Kylie Osborne
n
Contact details: Phone: ******** Access the National Relay Service
n
n
The primary accountabilities of the Visits Processing Officer include:
n
n
Undertake processing of visits bookings ensuring all visitors are approved.
n
Input and maintain accurate computerised and hardcopy records of visitor details.
n
Ensure confidentiality of all documentation handled and maintain a sure filing system.
n
Relay information regarding visits procedure at time of booking.
n
Confirm booking on arrival of visitors.
n
Direct visitors as required.
n




Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.
n
Answer queries from members of the general public and relatives and friends of prisoners.
n
Provide information service relating to visit times, days, duration and frequency of visits.
n
Maintain confidentiality when dealing with visitors.
n
Receive monies and approved items of prisoner property from and to external parties.
n
Maintain confidentiality.
n
Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.
n
n
The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.
n
Applications to remain current for 12 months.
n
Further information
n
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

📌 Visits Processing Officer (Townsville)
🏢 Uworkin
📍 Townsville