30 Aug
|
Telstra Corporation
|
New South Wales
30 Aug
Telstra Corporation
New South Wales
Job Description
Telstra Corporation in Sydney is seeking a Customer Service and Support Team Leader to guide a team of contact centre consultants in the Emergency Service Answer Point Centre, delivering excellent customer experiences across messaging, SMS, email and voice channels.
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This overnight role focuses on coaching, performance monitoring and continuous improvement, with responsibilities around workload planning, escalation handling and maintaining high service standards while staying aligned with Telstra's
📌 Night-Shift Customer Service & Support Team Leader (New South Wales)
🏢 Telstra Corporation
📍 New South Wales