Job Description
Base Salary + Super $$ OTE ($200k - $230k)
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Experience in developments (highly regarded)
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Luxury Hotel Developer
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We are a privately owned hotel developer delivering a significant luxury hotel development, alongside a growing pipeline of hospitality and tourism projects.
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We are seeking an experienced, commercially minded General Manager / Head of Operations to lead the day-to-day business and work closely with the Managing Director. This is a hands‐on role for a proactive doer who can oversee the business as a whole, manage people, keep multiple workstreams moving and ensure decisions are followed through.
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Key Responsibilities
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Lead the day-to-day management of the business, overseeing and coordinating the head office team, on‐site operations and external consultants to ensure alignment, accountability and delivery
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Maintain oversight of budgets, cash flow, expenditure and financial performance, working closely with the finance team
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Maintain commercial oversight across consultants, procurement, marketing and other major business expenditure
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Oversee capital‐raising activities and work closely with the investor relations function
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Work closely with the Project Director and specialist hotel development consultants, ensuring priorities remain aligned
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Manage key relationships with investors, consultants, advisers, suppliers and other stakeholders
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Support the Managing Director with commercial and strategic decision‐making and ensure agreed actions are implemented
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Drive accountability, improve internal processes and proactively identify and resolve issues across the business
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Skills & Experience
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Proven experience at General Manager level within a small to mid‐sized business
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Track record of leading day‐to‐day operations across a whole business rather than a single function
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Strong financial acumen, including oversight of budgets, cash flow, expenditure and financial reporting
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Commercial judgement, with the ability to interrogate costs, challenge recommendations and negotiate with suppliers and consultants
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Experience managing and coordinating external consultants, advisers and third‐party providers
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People leadership experience across head office and operational teams
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Experience managing senior stakeholder relationships, including investors, advisers and suppliers
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Ability to run multiple concurrent workstreams and hold others accountable to agreed timeframes
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Comfortable operating in a fast‐moving, entrepreneurial environment with limited corporate infrastructure
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Highly Regarded
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Hospitality experience, particularly within hotel development or hotel operations
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Exposure to capital raising, investor relations or working with a privately owned or family‐owned business
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Experience working alongside a Project Director or development team on a major capital project
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Background in property, construction or major project delivery
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Experience improving internal processes, systems and reporting in a growing business
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About You
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Proactive, practical and solutions‐focused
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Calm and decisive under pressure
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Confident dealing with senior stakeholders
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A strong communicator who can align people across different parts of the business
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Willing to get into the detail when required
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What We Offer
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Attractive remuneration package
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The chance to work with an outstanding team and alongside some of the best operators in Australian hospitality
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Involvement in a landmark luxury project where you can make your mark
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Participation in a range of functions and events throughout the year
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📌 Hotel Development | Head Of Operations (New South Wales)
🏢 Astar Personnel
📍 New South Wales