Job Description
Location: Sydney CBD
n Employment Type: Full-Time
n Company: Southern Cross Group Services (SCGS)
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About SCGS
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SCGS is a leading security services provider operating across Australia and New Zealand, supporting high-profile corporate environments. We are currently recruiting for a major corporate client, offering a professional and dynamic workplace setting.
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About the Role
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We are seeking experienced and professional Control Room Operators to join our Sydney team supporting a premium corporate site.
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These roles involve a mix of access control, and control room operations, working within a fast-paced and modern workplace environment.
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This is an excellent opportunity for candidates who want to move beyond traditional guarding into a high-standard corporate security environment.
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Key Responsibilities
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Control Room Operators:
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Monitoring CCTV and alarm systems
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Incident detection and escalation
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Coordinating responses with on-site teams




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Maintaining accurate incident logs and reports
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Supporting emergency response coordination
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What We're Looking For
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Valid NSW Security Licence (1AE for Control Room Operators)
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Previous experience in corporate security or control room operations (preferred)
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Strong communication and customer service skills
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Professional presentation and conduct
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Ability to remain calm and make decisions under pressure
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Basic to intermediate computer skills (essential for control room roles)
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What We Offer
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Work within a premium corporate workplace
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Ongoing training and career development opportunities
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Exposure to advanced security systems and operations
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Supportive team culture and structured leadership
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Competitive remuneration
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📌 Control Room Operators (New South Wales)
🏢 Southern Cross Group
📍 New South Wales