Job Description
Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.
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In December ****, we began providing health, mental health, and wellbeing services across the onshore Immigration Detention network. Our team of nurses, general practitioners, and allied health professionals offer a range of healthcare services, including health assessments, chronic disease management, health promotion, wound management, immunizations, and other primary health interventions. HCA also launched a 24/7 Virtual Care Centre (VCC), offering remote healthcare through telehealth and video consultations to enhance onsite care for detainees
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Job Description
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Reporting to the Health Services Manager, this role is the first point of contact for stakeholders and plays a key part in keeping our health service running smoothly. You will manage a variety of administrative tasks, including scheduling appointments, coordinating staff travel and accommodation, maintaining records, and liaising with internal and external health providers.
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This position requires high attention to detail, excellent organisational skills, and the ability to work both independently and collaboratively within a multidisciplinary team.
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This is a casual position requiring availability for a minimum of 1-2 shifts per fortnight.
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Key Responsibilities
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Provide administrative and business systems support for the day-to-day operations of the health service.
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Manage incoming enquiries (phone, email, face-to-face) professionally and confidentially.
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Coordinate appointments, room bookings, and health-related scheduling (onsite, offsite, and telehealth).
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Maintain detainee records and ensure accurate data entry in electronic health systems.
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Arrange external health provider appointments, transport, and follow-up requirements.
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Support staff orientation, accommodation, and travel needs.
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Prepare reports, maintain KPI data, and support quality improvement activities.
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Manage office facilities, supplies, and equipment servicing.
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Let's talk about you!
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You will bring previous experience in administration or office support, with strong communication and interpersonal skills, excellent organisation and time management, intermediate to advanced Microsoft Office skills, a proactive and solution-focused approach, strong attention to detail, and the ability to work independently and as part of a team. Experience with databases and records management will be highly regarded.
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Our culture and benefits:
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Join a well-respected Australian healthcare organisation with 1,000+ clinicians across medical, nursing, and allied health
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Work within a highly supportive multidisciplinary team that genuinely values nursing expertise
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Access ongoing training, clinical supervision, and opportunities to develop skills in complex care settings
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At HCA we are committed to embracing diversity and committed to providing a safe working workplace.

📌 Administration Officer (Northam)
🏢 Healthcare Australia
📍 Northam