Job Description
Crystal Fire Services is seeking a skilled and dedicated Fire Panel Technician (Installing, Fault Finding & Testing) to join our growing team. In this role, you will be responsible for the installation, maintenance, fault-finding and testing of fire detection and alarm systems. You will play a crucial part in ensuring that fire safety systems are operating correctly and reliably, protecting lives and property across our diverse client base. This is a hands-on technical position that requires precision, attention to detail and a commitment to safety excellence.
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Key responsibilities
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Install fire detection panels, sensors, and associated equipment in accordance with Australian Standards and client specifications
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Perform routine maintenance and servicing of fire alarm systems to ensure optimal performance
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Conduct fault-finding and diagnostic testing on fire panel systems to identify and resolve technical issues
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Carry out comprehensive system testing and commissioning of newly installed fire detection systems
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Provide technical support and troubleshooting for clients experiencing system malfunctions
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Document all work completed, including test results, maintenance records and system configurations
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Liaise with clients to understand their requirements and ensure systems meet their needs
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Adhere to all relevant health and safety regulations and company protocols on every job
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Stay current with industry standards, regulations and emerging fire safety technologies
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What we're looking for
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A recognised qualification in fire detection and alarm systems installation or equivalent technical certification
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Proven experience installing, testing and maintaining fire alarm panels and associated equipment
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Proficiency in fault-finding and diagnostic testing of fire safety systems
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Robust understanding of Australian Standards relevant to fire detection and alarm systems (AS ****, AS ****)
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Competency in reading and interpreting technical drawings and system schematics
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Ability to work independently and as part of a team in varied work environments
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Excellent communication skills and a customer-focused approach
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A valid driver's licence and willingness to travel to client sites
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Physical fitness and capability to work at heights and in confined spaces where required
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Knowledge of fire safety regulations and compliance requirements in NSW
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What we offer
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Crystal Fire Services is committed to supporting the professional development and wellbeing of our team members. We provide:
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Competitive salary package commensurate with experience and qualifications including a fully maintained company vehicle (Ford Ranger or equivalent)
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A generous sign on bonus payable on completion of probation
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Ongoing training and development opportunities to expand your technical skills and industry knowledge
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A supportive workplace culture that values safety, teamwork and professional excellence
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Modern tools and equipment to carry out your work efficiently and safely
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Opportunities for career progression within a growing organisation
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A work environment where your expertise is valued and your contribution is recognised
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About us
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Crystal Fire Services is a leading provider of fire detection, alarm and safety systems across New South Wales. With a reputation built on reliability, expertise and customer service, we design, install and maintain comprehensive fire safety solutions for commercial, industrial and residential clients. Our team is passionate about fire safety and committed to protecting the communities and businesses we serve. We pride ourselves on our technical excellence, our adherence to the highest safety standards, and our commitment to delivering outstanding customer support. At Crystal Fire Services, we invest in our people, foster a collaborative and safety-focused culture, and continuously work to stay at the forefront of fire safety technology and best practice.

📌 Fire Panel Technician (Installing, Fault Finding & Testing) (New South Wales)
🏢 Crystal Fire Services
📍 New South Wales