Job Description
At Tennis Australia, we're creating a more playful world through tennis - for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
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We're a team of imaginative and passionate people who believe in the power of sport to make a difference.
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Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Premium Experience Coordinator to join the Brisbane International team. This is a full-time fixed-term contract from October **** to January ****. As this is seasonal role, we require full availability and flexibility across contract including the Brisbane Tournament.
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We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.
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About The Role
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The Premium Experiences Coordinator will work closely with the Senior Manager, Event Delivery & Premium Sales Manager to deliver the hospitality & VIP requirements for all premium spaces (ensuring exceptional customer service to all corporate clients during, and in the lead up to the Brisbane International).
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In this role you will:
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Work closely with Premium Sales Manager and stakeholders to ensure all premium hospitality client requirements inclusive of administration are serviced (payments, tickets, event information).
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Coordinate all player suite visits and media opportunities in premium spaces.
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Oversee Premium Sales administration requirements including premium ticket dispatch, catering requirements, event information, marketing collateral, car parking requirements & special requirements.
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Liaise with appropriate Tennis Australia/Event Catering staff regarding guest service.
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Assist the Premium Hospitality Supervisor to ensure successful recruitment, training, communication, accreditation, uniforming and induction of Hospitality volunteer staffing group.
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About You
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To be successful in this role you will have:
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Outstanding customer service and communication skills
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Ability to build rapport and engage quickly with a diverse range of stakeholders
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Previous experience in a hospitality role within the corporate or VIP area is highly desirable
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Demonstrate the ability to exercise sound judgement in complex decision-making and problem solving
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A current Police Check and Working with Children Check (or be willing to obtain)
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Preparedness to be adaptable in regard to working hours and arrangements relating to work associated with Tennis QLD
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What's to love?
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Career development with a range of formal education and on the job training opportunities
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Monthly wellbeing activities and recognition through our Serving Your Success program
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Health & welling benefits, including access to CorePlus Pilates and other wellbeing initiatives
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A range of discounts from our sponsorship partners
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Applications close
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Applications close 9th September, however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.
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Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
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We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

📌 Premium Experiences Coordinator (Queensland)
🏢 Tennis Australia
📍 Queensland