Community Engagement and Growth Manager | NDIS
Build the programs. Grow the participants. Walk alongside clients as they build their skills.
Carexcell is seeking a well connected, fun and motivated person to take our existing Sydney based Adventures, Connect and NDIS services to the next level. Reporting to the Managing Director the role will lead our growing team of support workers in the northern Sydney region.
Carexcell has been delivering exceptional quality services to people throughout Recent South Wales and South East Queensland for close to 20 years. We expect each staff member to bring their unique history, experiences and personality to the role.
About the role
The role is split into three broad responsibilities:
Program Operations
You will build the calendar of day adventures, overnight adventures (STR) and social groups, matching clients with their known interests and opportunities. You will ensure every program is documented, priced and NDIS-compliant. You will lead the growing team of support works who deliver both group and individual services.
Service Delivery
You will spend real time on the ground with participants to know the programs properly and see what's working.
Growth
You will leverage your relationships with plan managers, support coordinators, LACs, recovery coaches, schools and community organisations across Sydney to build new client pipelines. You will manage enquiries from first contact through to enrolment, including quoting and service agreements. You will work with participants and families already in programs to understand what else they need, and connect them with the right Carexcell services. You will develop and commercialise Programs of Supports, including an outdoor skills program and life skills programs.
Key responsibilities
Build referral relationships with plan managers, support coordinators, LACs, recovery coaches,



schools and community organisations across Sydney
Manage enquiries from first contact through to enrolment, including quoting and service agreements
Work with participants and families already in programs to understand what else they need, and connect them with the right Carexcell services
Develop and commercialise Programs of Supports, including outdoor skills program and creative program covering photography, podcasting, art and life skills
Build the seasonal calendar of day adventures and social groups
Ensure every program is documented, priced and NDIS-compliant
Spend time on the ground with participants to know the programs properly and see what's working
About you
Experience in NDIS community participation, recreation programs, or disability service coordination
Working knowledge of NDIS plan structures, budget categories and Programs of Supports
Established connections across the disability or community sector, or a demonstrated ability to build them fast
Confidence leading groups and running activities in community settings
NDIS Worker Screening Check, NSW Working with Children Check, current driver's licence, and current First Aid and CPR
Qualifications in community services, disability, recreation, outdoor education or business (desirable)
Outdoor leadership credentials — bushwalking leadership, remote area first aid, or similar (desirable)
About us
Carexcell has been operating community based services for close to 20 years throughout the eastern seaboard of Australia. We support hundreds of people each month, focusing on empowering them with knowledge, enabling choice and connecting them with their community. We value each person as an individual and celebrate everyone's unique experiences and history.
Access to company vehicles
A dedicated budget for community engagement and program development
Direct reporting to senior leadership, with genuine autonomy to shape the role
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📌 Community Engagement And Growth Manager | Ndis (Sydney)
🏢 Carexcell
📍 Sydney