Job Description
For Purpose Aged Care is preparing to open our new, purposebuilt 180bed South Bunbury residence in November ****. This modern home has been designed to support exceptional care, comfort and community connection.
n
We are seeking an experienced Client Services Manager to support the establishment of our new South Bunbury residence and ensure a highquality, customerfocused admissions experience. This is a Full Time position (Monday–Friday).
n
You will be the first point of contact for prospective residents and families, ensuring a warm, informed and compassionate introduction to residential aged care. You will also work closely with our Client Services and Commissioning teams to implement consistent processes, support a smooth opening and ensure a highquality customer experience from the outset.
n
As We Prepare For This Exciting Growth, We Are Seeking People Who Share Our Commitment To Exceptional CARE And Who Live Our Values
n
n
Collaboration
n
Accountability
n
Respect
n
Empathy
n
n
Key Responsibilities
n
n
Manage admissions and waitlists for the residence.
n
Coordinate and deliver tours for prospective families.
n
Support residents and representatives throughout the admission journey.
n
Visit potential residents at home or in hospital to assess suitability.
n
Build relationships with key referral partners including hospitals, ACAP, social workers,



medical practices and placement agencies.
n
Maintain optimal occupancy across the residence.
n
Ensure all admission documentation and assessments are accurate and uptodate.
n
Support a smooth, positive transition for new residents.
n
n
About You
n
n
Strong customer service and communication skills.
n
Understanding of aged care admission requirements, including financial components.
n
Ability to build productive relationships with stakeholders.
n
Strong organisational and prioritisation skills.
n
Experience in health, community or aged care administration.
n
High attention to detail.
n
Current driver's licence
n
Current Police Check (within 12 month)
n
n
Benefits
n
n
Take home more: Package $18,550 tax-free for living expenses, dining & parking!
n
Discounts with JB HiFi, Endota Spa and more.
n
CommBank workplace banking.
n
Modern technology and systems.
n
Staff facilities and onsite parking.
n
Superannuation salary sacrificing options.
n
Novated leasing.
n
HESTA member benefits.
n
Free confidential Employee Assistance Program (EAP).
n
n
Be Part of Something Current
n
If you're passionate about guiding individuals and families through the aged care journey with empathy and professionalism, we'd love to hear from you.

📌 Client Services Manager Full Time South Bunbury Community Aged Care
🏢 For Purpose Aged Care Australia
📍 Bunbury