Job Description
An established Technology Services Provider across Australia and NZ is looking for a IT Support Engineer to assist with growing demand.
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Key responsibilities
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First point of contact for support calls
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Managing Service requests as a primary point of contact
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Liaise and build rapport with clientele
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On-site support where required
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Deliver quality, remote support in a timely fashion using a variety of remote access tools
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Remote configuration of hardware and software
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Create Knowledge base articles and process documents, where possible.
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Basic network troubleshooting and fault finding
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Work with third parties to facilitate repair work
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Essential skills & experience
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Ideally 1+ years in an outsourced managed services provider workplace L1
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Microsoft Office 365 and Google Suite Exposure
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Exposure to Server and Virtualisation (Hyper-V, VMware)
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Exposure to Routing/Firewalls, Switches
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Backup & Recovery systems
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Must have own vehicle for Onsite Work
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What's on offer
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Being part of a well-established & fast-growing business, your contribution will be highly visible & measurable from day one. This company is looking for highly motivated, highly technical professionals to grow with them.
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Occasional work from home
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Fun and Diverse Culture
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To be successful, you must have good people skills, a desire to learn and progress as well as the ability to build relationships with clients and team members.
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To be eligible to apply to this role, you must be an Australian Citizen or Permanent Resident at the time of submitting your application.
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APPLICATIONS CLOSE Wednesday 30th September ****.
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Please note that only short-listed applicants will be contacted.

📌 It Support Engineer (New South Wales)
🏢 Inteck IT
📍 New South Wales