Job Description
JR Richards & Sons is a leading waste management and resource recovery companies, providing essential services throughout NSW and Northern Victoria. Backed by significant investment and a strong growth strategy, we continue to expand our operations while maintaining our commitment to safety, service, and sustainability.
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As a growing organisation, we offer stable long-term career opportunities and the chance to contribute to an industry that plays a vital role in supporting local communities and the environment.
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Commercial & Administration Manager
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Rutherford, NSW
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About Us
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JR Richards & Sons is a leading waste management and resource recovery companies, providing essential services throughout NSW and Northern Victoria. Backed by significant investment and a strong growth strategy, we continue to expand our operations while maintaining our commitment to safety, service, and sustainability.
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As a growing organisation, we offer reliable long-term career opportunities and the chance to contribute to an industry that plays a vital role in supporting local communities and the environment.
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About the Role
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An exciting opportunity exists for an experienced Commercial & Administration Manager to lead the commercial, administration and customer service functions across our Commercial Dry Waste, Commercial & Industrial Liquids, Renewable Oil, Blue Chip and IMS business units.
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Reporting to the General Manager, you will be responsible for leading a team of administration and customer service professionals, overseeing invoicing and commercial processes, and building strong relationships with key contracted customers. This role plays a critical part in ensuring operational efficiency, customer satisfaction and commercial success across multiple business units.
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Key Responsibilities
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Lead and develop administration and customer service teams across multiple business units.
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Oversee customer bookings, enquiries and service requests, ensuring a high standard of customer service.
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Manage invoicing processes across multiple business systems, ensuring accuracy and timeliness.
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Act as the primary point of contact for key contracted customers regarding invoicing and commercial matters.
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Resolve billing enquiries and commercial issues in collaboration with Operations, Finance and Sales teams.
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Monitor contract compliance, invoicing performance and reporting requirements.
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Support end-of-month reconciliations and reporting activities.
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Identify and implement process improvements to enhance efficiency and service delivery.
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Foster a positive, customer-focused and high-performing team culture.
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About You
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Experience in a commercial, administration, office management or customer service leadership role.
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Proven leadership experience with the ability to motivate, support and develop teams.
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Strong commercial acumen and customer relationship management skills.
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Experience managing invoicing, billing and reporting processes.
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Excellent communication and stakeholder management abilities.
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Strong organisational skills and attention to detail.
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The ability to manage competing priorities across multiple business functions.
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Proficiency in Microsoft Office Suite.
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Tertiary qualifications in Business, Commerce or a related discipline (desirable).
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Why Join JR Richards & Sons?
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Be part of a growing organisation with a strong future.
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Lead an important function across multiple business units.
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Work closely with key customers and senior operational leaders.
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Supportive team environment with long-term career opportunities.
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Competitive salary package commensurate with experience.
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📌 Commercial & Administration Manager (New South Wales)
🏢 JR Richards & Sons
📍 New South Wales