Job Description
Initial Hygiene has an excellent chance for a Service Manager to join our team servicing the Sydney on a permanent full-time basis. Initial Hygiene is a division of Rentokil Initial and has been offering hygiene solutions to businesses for over 40 years.
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About Us
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At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
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Role Description
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An exciting and rare opportunity has arisen for a candidate with a keen eye for cleanliness, impressive people focused leadership skills and a drive for improvement to join the Initial Hygiene Team. Reporting to the Operations Manager, you will be responsible for managing and developing a team of Service Technicians to ensure quality delivery of service and customer satisfaction. This role is predominantly Monday to Friday and public holidays rostered off and includes a fully maintained company vehicle, mobile phone, and company uniform.
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The main duties for this role will include, but not be limited to:
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Supervise, develop and coach the Service Technician team in field
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Conduct & participate in monthly team and safety toolbox meetings
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Conduct regular quality audits
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Inducting new staff members to the team
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Managing and scheduling service runs
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Administration related to servicing activities
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Managing customer feedback
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Fortnightly Pays
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Covering service runs for Service Technicians when required
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The Ideal Candidate Will Possess
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Previous experience in a Supervisory or Management role (minimum 2 years) looking after upward of ten employees
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Certificate IV Front line Management (desirable)
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Excellent customer service skills and negotiation skills
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People management skills
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Excellent communication skills, both written and verbal
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Ability to work well under pressure and meet KPI's
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Time management skills
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Extensive knowledge of field servicing will be highly regarded
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A current Australian Driver's license is essential
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Only candidates that meet the requirements of the role will be shortlisted and invited to attend the interview process.
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Please note that our recruitment process involves the completion of reference checks, medical checks and police checks.

📌 Service Manager - Hygiene (New South Wales)
🏢 Rentokil Initial
📍 New South Wales