Are you an experienced automotive professional ready to take the next step in your leadership career? Ipswich Mazda is looking for a highly organised and driven Workshop Controller to help lead our busy service department and support our technicians in delivering an exceptional customer experience.
Reporting to Service Manager Matt, a respected automotive leader with 22 years of experience across the Eagers Automotive network, you'll be responsible for supporting the effective running of the workshop, ensuring strong team performance, operational excellence, and exceptional customer outcomes.
About the Role
As Workshop Controller, you'll be responsible for coordinating workflow throughout the workshop, supporting technicians, and ensuring repair orders are completed efficiently and to the highest standards. You'll work closely with the Service Advisors and Parts team to keep operations running smoothly and customers informed.
Key Responsibilities
Allocate and manage daily workshop workloads
Monitor technician productivity and efficiency
Ensure repairs are completed safely, accurately, and on time
Provide technical guidance and support to workshop staff
Liaise with Service Advisors and Parts personnel to optimise workflow
Assist in maintaining workshop quality control standards
Support the development and mentoring of technicians and apprentices




Drive a culture focused on customer satisfaction and operational excellence
What We're Looking For
Previous experience as a Workshop Controller, Foreman, Team Leader or Senior Technician
Strong leadership and organisational skills
Excellent communication and problem-solving abilities
Current driver's licence
A strong commitment to workplace safety and customer service
Experience within a dealership environment will be highly regarded
Why Join Ipswich Mazda?
At Ipswich Mazda, you'll join a supportive and professional team that values collaboration, respect and continuous improvement. We recognise and reward hard work while providing the tools and support needed to succeed.
Unlock exclusive discounts that support your health and wellbeing, from fitness memberships to insurance savings.
Access confidential support through our Employee Assistance Program, ensuring your peace of mind.
Enjoy flexible salary packaging options, including novated leasing for your next vehicle.
Take advantage of special pricing when purchasing your next car, plus ongoing savings on servicing.
You'll have access to ongoing manufacturer and leadership training, helping you further develop your career. As part of the largest and most admired automotive network in Australia, you'll enjoy outstanding career pathways, professional development opportunities, and long-term job security.
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📌 Workshop Controller | Ipswich Mazda (Queensland)
🏢 Eagers Automotive
📍 Queensland