Job Description
Waterview Electrical Services – Mona Vale NSW
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Waterview Electrical Services is looking for a hands-on Smart Works Lead Technician to join our team.
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This is a senior field-based role working across high-end residential smart home, automation, security, CCTV, networking, lighting control, and AV projects.
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The role is approximately 70% on the tools, with the balance focused on quoting support, technical planning, job coordination, client communication, commissioning, and handover.
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You will be responsible for delivering and supporting Smart Works jobs from site setup through to commissioning and handover. This includes security and CCTV
installation/programming,
lighting control, C-Bus, KNX, networking/IP systems, basic AV, automation support, fault-finding, and service work.
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This is not a desk-based manager role. It suits someone who is robust on the tools, technically capable, organised, and comfortable taking ownership of jobs.
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Key responsibilities
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Install, program, commission, and fault-find smart home and automation systems
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Install and program security and CCTV systems
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Work with lighting control systems, including C-Bus and KNX
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Support networking, IP devices, WiFi, AV, and smart home systems
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Review job scopes and provide technical input into quotes
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Prepare parts lists and assist with supplier pricing where required
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Coordinate with electricians, apprentices, subcontractors, builders, clients, and the office team
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Complete job notes, photos, commissioning records, and handover documentation
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Identify variations and communicate them before extra work proceeds
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Support the ongoing growth of the Smart Works division
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Required experience
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Hands-on experience in smart home, automation, security, CCTV, networking, AV, or electrical work
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Strong practical fault-finding ability
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Experience working on residential sites, preferably high-end homes
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Ability to read plans, understand scope, and work with builders and clients
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Strong communication and job ownership skills
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Ability to work independently and manage smaller jobs end-to-end
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Willingness to stay on the tools while taking on technical leadership responsibility
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Preferred experience
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Electrical licence preferred but not essential
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C-Bus experience
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KNX experience
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Security/CCTV programming experience
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Networking and IP knowledge
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Basic AV knowledge
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Experience preparing quotes or technical scopes
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📌 Smart Works Lead Technician (Sydney)
🏢 Waterview Electrical Services
📍 Sydney