Job Description
About Us
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Weeroona Association Inc is a values-driven, community-based organisation committed to providing high-quality supports that empower people with disability to live independently, build meaningful connections, and achieve their individual goals.
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We are seeking a dedicated and organised Support Officer to join our Support Coordination team in this newly created role on a fixed-term 3-month contract.
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About the Role
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The Support Officer provides administrative and operational support to the Support Coordination team, participants and their families. This role plays a key part in ensuring NDIS services are delivered efficiently, participant records are maintained accurately, and compliance requirements are met. The successful applicant will be a strong communicator with excellent organisational skills and a commitment to person-centred service delivery.
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Key Responsibilities
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Serve as the primary contact for Support Coordination enquiries, responding to telephone, email and face-to-face interactions
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Assist the Support Coordination team with day‐to‐day administrative functions, participant communications, and service delivery activities
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Maintain accurate participant records and ensure compliance with NDIS requirements
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Support rostering, scheduling, and coordination of services
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Liaise with participants, families, allied health professionals and external stakeholders
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Prepare reports, correspondence, and other documentation as required
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Support quality assurance, incident reporting,



and continuous improvement processes
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About the You
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To be successful in this role you will have:
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Previous experience disability services, community services, or a similar role
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Sound knowledge of the NDIS and disability sector (essential)
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Excellent verbal and written communication skills
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Strong organisational skills with the ability to manage competing priorities
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High attention to detail and accuracy in record keeping
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Proficiency in Microsoft Office and client management systems
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A commitment to person-centred practice and supporting people with disability
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The ability to work both independently and collaboratively within a team
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Eligibility to work in Australia
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Current National Police Check
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NDIS Worker Screening Clearance
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Current Working with Children Check
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Current Driver Licence
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What We Offer
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A supportive and collaborative team environment
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Meaningful work that positively impacts the lives of people with disability
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Ongoing training and professional development opportunities
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Employee wellbeing initiatives and access to Employee Assistance Program (EAP)
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Competitive remuneration in accordance with the SCHADS Award
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We are committed to creating a diverse, inclusive, and culturally secure workplace and encourage applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and individuals from culturally diverse communities.

📌 Ndis Support Officer (Gympie)
🏢 Weeroona Association
📍 Gympie