Job Description
At Proludic Australia, we do more than design playgrounds. We create high-quality outdoor spaces that bring people together. From public parks and schools to councils and community destinations across Australia.
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Why Join Proludic?
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We are a fun company where culture is paramount to everyone
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Enjoy a relaxed office vibe with snacks on hand and a team that likes to have a laugh
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Hybrid working environment
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Join a purpose-driven business creating positive outcomes for communities across Australia
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Be part of a supportive, collaborative and proactive national team
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Contribute to projects that make a visible and lasting impact
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Work from our Terrey Hills Head Office with onsite parking available
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Access the tools, systems and support you need to succeed
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As our business continues to grow, we are looking for a Sales Administrator to join our Head Office team in Terrey Hills. This is a fantastic opportunity for someone who wants to play an important role supporting our sales function from the early opportunity stage through to after-sales resolution.
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If you are highly organised, proactive and confident managing multiple deadlines and stakeholders, this could be the ideal role for you.
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About the Role
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This is a key support role spanning Sales and After-Sales, working closely with our Sales, Design, and Leadership teams across the business. You will help coordinate opportunities and sales administration, act as a key point of contact for sales, after-sales and warranty matters, and ensure our CRM and internal reporting stay accurate and up to date.
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Key Responsibilities
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Support the sales process through accurate administration and coordination
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Use Salesforce as the daily CRM tool to manage opportunities, workflow and sales records
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Act as a central point of contact for sales enquiries, working towards prompt and professional resolution
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Assess and action warranty claims, coordinating replacement parts and outcomes with customers, sales teams and installers
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Prepare and issue quotations as required
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Support the preparation of tenders, bids and proposals, managing timelines and submission deadlines
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Respond to internal enquiries and maintain content libraries, templates and standard response content
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Provide regular operational updates to management and assist with reporting, reviews and continuous improvement initiatives
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About You
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You are organised, take initiative and are comfortable working in a quick-paced environment where priorities shift and deadlines matter. You enjoy being the person who keeps things moving, takes pride in producing high-quality work, and works well with different teams and customers to achieve strong results.
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To succeed in this role, you will bring:
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Strong written and verbal communication and stakeholder management skills
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Excellent organisational and time management skills, with the ability to manage multiple tasks and competing deadlines
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A proactive, adaptable and solutions-focused approach, with a problem-solving mindset
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Experience in sales support, sales administration or after-sales/customer support
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Experience with CRM/ERP systems, with Salesforce experience highly regarded
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High attention to detail, particularly across warranty, parts and system record accuracy
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📌 Sales Administrator (New South Wales)
🏢 Proludic
📍 New South Wales