Job Description
Reception / Optical Assistant
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Eyecentric | Manuka, ACT
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The first smile a patient receives often sets the tone for their entire visit.
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At Eyecentric, we believe exceptional eye care begins long before an eye examination. From the moment patients walk through our doors, we aim to create an experience that is welcoming, personal and memorable.
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We're looking for a friendly and organised Reception / Optical Assistant to become an important part of our team.
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Whether your experience comes from healthcare, retail, hospitality or customer service, we'll provide the support and training to help you develop your skills within independent optometry.
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What your day might look like
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Every day brings a mix of patient care, administration and optical support. Your day may include:
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Welcoming patients and coordinating appointments and enquiries.
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Supporting patients with frame styling and eyewear selection.
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Assisting with pre-testing and other clinical support (training provided).
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Maintaining patient records and completing administration tasks.
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Helping present our practice and frame displays to a premium standard.
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Working alongside the team to create an exceptional patient experience.
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Who we're looking for
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We're looking for someone who:
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Enjoys building genuine relationships with people.
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Is organised and has great attention to detail.
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Communicates confidently and professionally.
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Brings a positive attitude and enjoys working as part of a team.
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Is eager to learn and develop current skills.
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Has previous customer service, retail or reception experience (optical experience is highly regarded but not essential).
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Why Eyecentric?
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Family-owned independent optometry practice.
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A welcoming and supportive team environment.
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Ongoing training and opportunities to develop optical skills.
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Exposure to premium eyewear and personalised styling.
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A varied role where no two days are the same.
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Rotating Saturdays shared across the team.
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If you're looking for a role where patient relationships matter, your contribution is genuinely valued, and you'll be supported to grow, we'd be excited to welcome you to the Eyecentric team.

📌 Reception/Optical Assistant - Eyecentric (Canberra)
🏢 ProVision Eye Care
📍 Canberra