Location:
Melbourne - CBD and Inner Metro suburbs
Reference:
*****
About Us
We create thriving places andconnectedcommunities. We plan,buildandmaintainVictoria's transport,planningand land services. We are committed to a protected,inclusiveand high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.
About the role
Key responsibilities include managing customer information assets, projects, budgets, contracts, risks and resources; maintaining accurate data as a source of truth; and building strong stakeholder relationships. The role leads staff performance and development, supports effective network change delivery, and promotes collaboration and high-quality customer service.
What we're looking for (Selection Criteria)
You'resomeone who:
Leads projects and translates strategy into clear plans, strong governance and successful outcomes.
Thinks critically, solves complex problems and uses data to deliver practical, lasting improvements.
Leads and develops people, fostering accountability, engagement and a positive performance culture.
Builds strong,



collaborative stakeholder relationships and understands their needs to achieve shared outcomes.
Plans strategically, manages information effectively and remains calm, decisive and resilient under pressure.
Qualifications and experience
You'llbring:
Excellent presentation, facilitation and communication skills, including the ability to engage senior audiences.
Demonstrated ability to direct and guide project requirements, with significant experience in a related field.
Demonstrated team management or leadership experience.
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will berequired.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
Applications close at *****pm on Thursday, 10th September ****.
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us.We'rehere to support you.
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📌 Bus Customer Information Delivery Lead (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne