Job Description
This is a customer service focused role where you will be working within a small team of key internal sales staff. You will be required to learn about the company and product range and deal with customers on a regular basis, both face to face and over the phone. Daily general administration duties are required such as invoicing, processing of orders, data entry, liaising with the internal & external sales staff and maintaining company standards.
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Key responsibilities
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Answering incoming phone calls and dealing with queries
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Daily order processing, maintaining timely and accurate sales order entries
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Work closely with the warehouse staff to ensure orders are dispatched on time
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Invoicing
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Other administrative duties as required
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About you
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Must have a passion for and experience in customer service
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Excellent telephone and people skills
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Intermediate computer knowledge
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Strong organisational skills
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High attention to detail
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Excellent communication skills and flexible attitude
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The ability to work in a fast paced setting
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Must be a team player
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About us
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Titus Tekform is part of the Titus Group, an international hardware supplier to the kitchen / joinery / furniture manufacturing industry. The business is located at Prestons in Sydney's south west on the junction of the M5/M7.

📌 Customer Service Representative (New South Wales)
🏢 Titus Tekform
📍 New South Wales