Job Description
Join our team as a Senior Medical
Administration/Surgical
Co-Ordinator Position for a high profile dermatology practice in Potts Point, Sydney, Australia.
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This is a great opportunity to join a busy, rapidly expanding dermatology practice offering a full range of surgical and medical dermatological services including Mohs surgery.
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The practice offers a range of therapies utilising the latest dermatological technology, with the focus being on skin cancer.
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You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable environment.
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You will be our ambassador of these values and will continue to develop and nurture this culture within the team.
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This role is for a Medical
Administration/Surgical
Co-Ordinator to join the team, based in St Luke's Clinic, Potts Point. The role would be full-time.
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Close to public transport – 7 minute walk from Kings Cross Station and major bus routes
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Suit experienced Medical
Secretary/Administrator
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The Role
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The main objective of the role is coordinating the day-to-day clinic functions and administration operations of the practice, always delivering exceptional service to patients and families attending the clinic.
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You will be someone that is highly organised and always a step ahead of the doctor, having your finger on the pulse and ensuring that all reception and administrative tasks are completed efficiently allowing them to focus on what they love – taking care of the patients.
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What is offered:
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A welcoming and supportive team workplace
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Comprehensive training and professional development opportunities
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Long-term career growth with opportunities to expand within the practice
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Your Skills & Experience
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Previous experience as a Medical
Administrator/Medical
Secretary/Medical
Receptionist/Surgical
Co-ordinator is desirable
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Able to multitask effectively, handling patient interactions, emails, and calls simultaneously
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Competent in using Xestro medical software is desirable but full training is available if required
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Advanced computer skills and comfortable with utilising digital technology to streamline practice processes and for efficiency
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Proficient in Microsoft Office and comfortable using medical software
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You are passionate about providing an exceptional level of customer service
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Being the right hand of a busy specialist comes naturally to you, and you are always ten steps ahead on account of your thorough organisation, planning and action
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Passionate, energetic, results-focused and a 'can do' attitude. You are committed to a high level of integrity and professional standards
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A proactive problem solver who takes initiative and works well in a teamli>
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A fast learner with the ability to absorb new information about procedures and processes
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A high level of numeracy skills and attention to detail
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You can work independently, self-motivated and always get the job done
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Highly-developed interpersonal skills to nurture good working relationships with patients, other medical disciplines and hospitals
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Previous experience working for a specialist is a must
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Your Duties & Responsibilities
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Answering of phone calls and attending to reception duties on clinic days
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Efficient management of all patient data, clinical appointments, procedures, clinical files, correspondence and accounts
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Scheduling and effective management of patient bookings in Xestro software
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Be aware and have your finger on the pulse in relation to billing patient flow, patient care and theatre management
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Management and co-ordination of billings (consultation, surgical and health funds)
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Provide quotations to patients for procedures
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Coordinate surgery admissions, hospital paperwork and theatre lists
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Work closely with the doctor to ensure the best possible experience is provided by the clinic to the patients and families
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Monitoring and maintenance of office and medical equipment
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Coordinate accounts receivable and payable and maintain debt prevention
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Nurture and develop strong relationships with healthcare professionals and stakeholders within the health community
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Coordinate with external suppliers and advisers
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📌 Medical Administration/Surgical Co-Ordinator Position (New South Wales)
🏢 The Proper Recruiter
📍 New South Wales