Job Description
n
Jira & Confluence Administration
n
Jira & Confluence Administration
n
Tier 2 Support & Troubleshooting
n
Kubernetes & CI/CD Exposure
n
n
Company Description
n
Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, cyber security, platform engineering, DevSecOps, data, AI, and digital transformation initiatives.
n
We partner with major government and enterprise organisations to build high-performing technology teams and deliver innovative platforms that drive operational excellence, improve collaboration, enhance security, and support large-scale digital programs.
n
As part of our continued growth within the National Security and Defence sector, we are seeking an experienced Atlassian System Administrator to support and optimise enterprise-grade Jira and Confluence environments supporting critical business operations.
n
The Role
n
We are seeking a skilled Atlassian System Administrator to join a collaborative and high-performing technology team supporting enterprise-scale Jira Data Centre and Confluence Data Centre platforms.
n
This role is responsible for the administration, maintenance, optimisation, and support of Atlassian environments, while also contributing to platform engineering activities across Kubernetes and cloud-hosted infrastructure.
n
The successful candidate will bring strong Jira and Confluence administration experience, excellent troubleshooting capabilities, and exposure to up-to-date cloud and DevOps practices. You will work closely with senior administrators, platform engineers, and delivery teams to ensure the reliability, performance,



and continuous improvement of business-critical collaboration platforms.
n
Key Responsibilities
n
n
Administer and maintain Jira Data Centre and Confluence Data Centre platforms within a large-scale enterprise environment.
n
Manage workflows, permission schemes, screen configurations, issue types, custom fields, and automation rules.
n
Support Confluence governance, including space architecture, templates, permissions, macros, and content standards.
n
Provide Tier 2 support for platform issues, user requests, access management, and troubleshooting activities.
n
Assist with Atlassian platform upgrades, patching, maintenance, and performance optimisation.
n
Monitor and support Jira and Confluence workloads hosted on Azure AKS and AWS EKS environments.
n
Execute and monitor CI/CD deployment pipelines for application updates and configuration changes.
n
Support Kubernetes operations including monitoring pods, services, storage, and application health.
n
Assist with cloud-hosted storage and database services including Amazon EFS and Amazon RDS.
n
Collaborate with platform engineers, administrators, and stakeholders to improve platform capability and user experience.
n
n
What You'll Need
n
n
NV2 Australian Government Security Clearance.
n
2-4 years of hands-on Jira Data Centre and Confluence Data Centre administration experience.
n
Experience working within enterprise-scale or highly regulated environments.
n




Strong knowledge of Jira workflows, schemes, permissions, automation, and platform administration.
n
Experience supporting Atlassian platform upgrades and ongoing maintenance activities.
n
Strong troubleshooting, problem-solving, and user support capabilities.
n
Excellent stakeholder engagement and communication skills.
n
Ability to work effectively within Agile, DevOps, and team-oriented delivery environments.
n
A proactive mindset with a strong focus on service reliability, governance, and continuous improvement.
n
n
Technical Skills
n
n
Strong administration experience across Jira Data Centre and Confluence Data Centre.
n
Hands-on experience with:n
n
Jira Administration
n
Confluence Administration
n
ScriptRunner
n
JQL
n
Automation Rules
n
Workflow Design & Configuration
n
Permission & Security Management
n
n
Exposure to modern platform engineering and cloud technologies including:n
n
Kubernetes
n
AWS EKS
n
Azure AKS
n
Helm
n
GitLab CI/CD
n
Amazon EFS
n
Amazon RDS
n
Artifactory
n
Cloud Infrastructure Concepts
n
n
n
Why Join Us?
n
n
Support mission-critical collaboration platforms within a secure enterprise environment.
n
Work with up-to-date Atlassian Data Centre technologies and cloud-native infrastructure.
n
Gain exposure to Kubernetes, AWS, Azure, CI/CD, and platform engineering practices.
n
Collaborate with experienced Atlassian specialists, platform engineers, and cloud professionals.
n
Contribute to the ongoing optimisation and modernisation of enterprise technology platforms.
n
Join a growing consultancy delivering impactful outcomes across Defence, Government, and Enterprise sectors.
n

📌 Atlassian System Administrator (Jira & Confluence) (Canberra)
🏢 Showtime Consulting
📍 Canberra