Airfirst Air Conditioning & Electrical Pty Ltd – Cairns QLD
We are seekinga Service Coordinator to fill a full time position in our Cairns office. This role is pivotal to our goal of providing exceptional customer service to our valued customer base and requires a high level of organisation and the ability to multi-task.
Responsibilities:
Customer liaison - fielding customer enquiries, logging and following up workorders and scheduling site attendances.
Scheduling of field service staff
Maintaining accurate data records within our field software.
Managing and scheduling site specific staff inductions and permits.
Compiling reports and associated information for weekly meetings.
Providing administrative support to divisional managers when required.




Carrying out duties with conduct and communication that contributes to a high standard of customer service and enhances the company's reputation.
Carry out all duties in accordance with our Integrated Management System.
What we offer:
Safety orientated company that cares about your wellbeing
Immediate start
Attributes we are seeking:
Well spoken
Focused on providing exceptional customer service
High attention to detail and the ability to maintain detailed database records
Highly organised
The ability to be adaptable and level headed in reactive situations
The ability to work autonomously
The ability to take direction
Previous experience in the air conditioning and/or electrical industry is highly regarded.
To learn more about what we do please visit

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📌 Service Coordinator (Queensland)
🏢 Airfirst Air Conditioning & Electrical
📍 Queensland