Job Description
Customer Experience Partner for Limitless X
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Help create exceptional experiences for a community of ambitious entrepreneurs and business owners.
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We're looking for a highly organised, proactive, and people-focused Customer Experience Partner to join our team and play a key role in delivering an exceptional experience for our LX community.
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As a Customer Experience Partner, you'll be a key point of contact for our members — building strong relationships, providing outstanding support, coordinating events, and ensuring every client feels supported throughout their LX journey.
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Customer Experience Partner for Limitless X
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What You'll Do
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Welcome and support new members as they join the LX community.
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Build strong relationships with clients and provide exceptional service across every touchpoint.
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Manage phone, email, and community enquiries with professionalism and efficiency.
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Support clients with event attendance, membership access, payments, transfers, and cancellations.
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Coordinate client details, event registrations, and special requirements.
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Support the delivery of LX one-day and two-day events, including on-site event support.
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Connect clients with the right internal teams, resources, and Execution Partners to help them move forward.
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Maintain accurate CRM records and ensure customer tasks, follow-ups, and processes are completed.
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Work closely with Sales and Accounts to support client enquiries and identify potential opportunities.
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Contribute to improving processes and maintaining clear, effective SOPs.
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We're Looking For Someone Who
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Is passionate about creating exceptional client experiences.
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Builds genuine relationships and communicates with confidence and professionalism.
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Is highly organised, proactive, and detail-oriented.
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Can manage multiple priorities in a fast-paced environment.
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Takes ownership and is solutions-focused.
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Enjoys working as part of a collaborative, high-performing team.
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Has experience in customer experience, client services, events, administration, or a similar role.
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This is a full-time, office-based role.
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You will be required to work 5 days per week from our Sydney office. Working from home is not part of the standard working arrangement for this position.
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The role also involves supporting our events throughout the year, with travel required multiple times throughout the year.
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Why Join LX?
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This is an opportunity to join a passionate team and play an important role in a community focused on business growth, personal development, and freedom.
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If you're a people-focused qualified who takes pride in delivering exceptional experiences and making things happen, we'd love to hear from you.

📌 Customer Experience Partner For Limitless X (New South Wales)
🏢 ODIS
📍 New South Wales