Responsibilities
As the Operations Learning & Technical Specialist, you will play a pivotal role in ensuring our Tow Truck Operators are equipped with the knowledge and skills they need to excel. Your responsibilities will encompass the delivery, monitoring, and review of training programs tailored for both new and existing operators, while fostering an engaging learning environment that emphasises safety and compliance. In the role, you will:
Conduct competency sign-offs
Provide technical support and mentoring
Integrate new team members seamlessly into our operations
Evaluate and test equipment to maintain our high safety standards
Ensure our operators are always prepared for the road ahead
About You
If you are passionate about training and development and possess a keen eye for detail, we want you on our team. Ideal candidates will have a background in heavy vehicle transport, along with experience in training or mentoring roles. You should possess a Certificate IV in Training and Assessment (desirable) and hold a heavy vehicle driver's licence.
Strong communication skills with the ability to inspire and engage.
A knack for building relationships and fostering collaboration.
Proven ability to assess and develop talent within the organisation.
Commitment to safety and compliance in all operational aspects.
About Us




At Nationwide Towing & Transport, we pride ourselves on being the backbone of road safety and support. Our commitment to excellence is reflected in our approach to training and operational support, ensuring every team member is equipped with the skills and knowledge to succeed. With a focus on innovation and continuous improvement, we strive to set the standard in the towing industry.
We believe in the power of collaboration and are dedicated to building a diverse workforce that drives our mission forward. Join us as we create a safer, more efficient future for all road users.
Our people are at the heart of everything we do. We invest in our teams, value safety above all else, and provide opportunities to grow your career in a national business that continues to evolve.
Compensation & Perks - Rewarding Your Dedication
The opportunity to coach and develop a skilled contractor network.
A supportive, team-oriented team environment.
Discounts on services and products with RACV
Flexible working arrangements to support work life balance
Career development opportunities within a growing organisation.
A business that genuinely values safety, quality and customer service.
You can learn more about Nationwide Group at Nationwide Group Careers
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📌 Operations Learning & Technical Specialist (Melbourne)
🏢 Nationwide Group
📍 Melbourne