Job Description
Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
n
We're looking for a motivated and customer-focused Retail Assistant to join our team at our Goodna store in a Full-time capacity. If you enjoy connecting with people, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.
n
Our Values at Cashies
n
n
Responsibility - We are explicit, honest, and authentic.
n
Perseverance - We show up with grit and determination.
n
Equity - Everyday people helping everyday people.
n
Potential - We innovate and we grow.
n
Community - We do extraordinary things when we do it together.
n
n
As a Retail Assistant, you'll create exceptional customer experiences through personalised service and product knowledge, maintain a welcoming store environment that has our customers coming back and drive retail sales of our second-hand products.
n
About the Role
n
n
Work with products you won't see anywhere else: From tech to tools and unique finds, you'll handle a constantly changing range of stock;
n
Build real skills on the job: Learn how to sell, negotiate and make confident decisions;
n
Learn how to value and price items: Research products, compare features, and develop real skills in product knowledge and decision-making;
n
Deliver great customer experiences your way: Connect with customers, understand their needs, and help them find the right product or solution; and
n
Be part of a team that wins together: Collaborate with your teammates to achieve store goals and deliver great results.
n
n
About You
n
n




Previous experience in customer service or within a retail environment is a bonus however, not essential;
n
Comfortable working in a fast-paced, team environment;
n
Motivated to develop, with a desire to learn new skills and take on challenges;
n
Enjoys variety, thriving in a role that keeps you on your toes;
n
Confident communicator, comfortable starting conversations with customers; and
n
Quick-thinking and adaptable, able to handle a variety of situations.
n
n
What's on Offer?
n
n
Be rewarded with a competitive salary, plus ongoing store and team bonuses.
n
Monday to Sunday Trading.
n
Flexible rostering options designed to support work-life balance.
n
Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
n
Training Provided with real career development opportunities.
n
Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
n
Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
n
Be part of a friendly, down-to-earth team that supports and celebrates each other's success.
n
30% Instore Discount.
n
n
We will start shortlisting for this position right away!
n
Founded in **** in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.
n
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

📌 Retail Assistant (Queensland)
🏢 Cash Converters
📍 Queensland