Job Description
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This position is Permanent Full Time from Monday 12th October ****.
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Be advised that due to the size of the office and requirement to be available for clients between the hours of 8:30am and 4:30pm, there will be limited opportunities to work flexible hours.
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The successful candidate will play an integral role in the following:
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Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing interviews; data entry and searches.
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Help the lawyer prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients.
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Act as the first point of contact at the counter and manage all incoming calls including providing legal information and referral advice.
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Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences.
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Ensure appropriate grants of aid are allocated to files,



process requests for grants or extensions of aid using e-lodge, pay accounts and generate cheques.
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Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed.
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About You:
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You have administrative experience and can use information technology systems (eg. Microsoft Office) and learn organisation specific programs.
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You can work independently, demonstrate flexibility and reschedule or reorganise work to reflect changes in priority.
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You can communicate effectively with stakeholders including clients with complex needs, you remain calm and positive in difficult situations and provide courteous, prompt and skilled services.
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What we offer you
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Generous salary packaging
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***** hrs per week (full time hours)
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*****% employer super contributions
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Study leave for approved work-related courses.
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📌 Administration Officer (Inala) (Queensland)
🏢 Legal Aid Queensland
📍 Queensland